Job Department: Operations Direct Report: Director, HR & Administration

FLSA Status: Non-Exempt GWCF Salary Band: B1, L2

Organization Overview

For over 50 years, the Greater Washington Community Foundation has ignited the power of philanthropy to respond to critical community needs and build a thriving region where every person prospers. The Community Foundation is a trusted advisor and navigator helping thousands of individuals, families, businesses, and government partners to identify impactful nonprofits and support the greater good in the communities we call home. As the region’s largest local funder, we have invested $1.7 billion to build equitable, just, and thriving communities across DC, Montgomery County, Northern Virginia, and Prince George’s County. To learn more, visit thecommunityfoundation.org.   

Position Summary
The HR & Operations Associate serves as a vital member of our organizational support team, providing comprehensive HR assistance, operational support, and front desk services. This role requires a detail-oriented professional with strong customer service skills who can manage multiple priorities while maintaining confidentiality and professionalism in all interactions.

In addition to the duties described in this position description, every role at The Community Foundation is expected to contribute to the organization’s overall success and its goals. This may mean that team members will be asked to take on other tasks that may not be listed here. Examples may include working on a project or specific task outside your standard area of responsibility, participating in an organization-wide task force or special initiative, or being asked to support a colleague when needed. Any additional tasks will be determined by the manager of this role in coordination with the leadership team.

Primary Responsibilities

Human Resources (40%)

· HR Support

o Provide administrative support to the Director, HR & Administration

§ Process expenses and vendor invoices

§ Update staff directory and organizational charts

§ Prepare personnel related reports for management

§ Help maintain a positive workplace culture through events and communications

· Benefits Administration & Employee Onboarding

• Assist with benefits       enrollment during open enrollment periods and new hire orientations
• Track and document all       enrollment activities 
• Provide comprehensive       benefits overviews to new employees

· Recruitment & Hiring Support

o Post job openings in Paylocity and external job boards

o Track application status and maintain candidate databases

o Schedule interviews and manage candidate communications

o Conduct initial pre-screening interviews and prepare findings for hiring managers

o Collect required documentation and coordinate background checks

· New Employee Setup

o Coordinate IT setup including email and laptop configuration

o Work with hiring managers to establish first-day reporting procedures

o Ensure smooth onboarding experience for all new hires

Operations & Administrative Support (40%)

· Office Management

o Manage office space planning including moves, additions, and workstation changes

o Update office floor plans and coordinate workspace adjustments

o Oversee daily office operations and maintain supplies inventory

o Assist with the coordination of office events and management of shared calendars

· Vendor & Financial Coordination

o Process vendor invoices and review contracts

o Investigate invoice discrepancies and coordinate prompt payment

o Handle mail sorting, distribution, and outgoing shipments

o Receives and records all incoming checks in the Gifts spreadsheet and forwards payments to the lockbox via UPS.

· Executive Support

o Provide administrative and project management support to the COO including calendar management and meeting coordination

o Prepare documents and materials for executive meetings

Reception & Customer Service (20%)

· Front Desk Operations

o Serve as primary receptionist, greeting visitors and answering phone calls

§ Coordinate with Phone Tree to ensure coverage during business hours

o Coordinate with building lobby for external guest management

o Coordinate with team for internal guest management and conference room reservations

o Maintain professional and welcoming front office environment

· Technology Support

o Serve as first point of contact for hardware-related IT issues

o Record IT issues and submit tickets to Partners

o Escalate complex technical cases and support follow-up

Desired Skills and Experience

· 2+ years of HR assistant or administrative support experience

o Basic understanding of HR compliance requirements 

o Knowledge of benefits administration and recruitment processes

o Proficiency in HRIS systems 

· Strong knowledge of Microsoft Office Suite and database management

· Experience with vendor management and invoice processing

· Excellent written and verbal communication skills 

· Demonstrated excellence in customer service

· Ability to handle confidential information with discretion 

· Strong organizational and multitasking abilities

Key Competencies

• Attention to Detail: Accurately process benefits enrollments,      maintain records, and handle sensitive information
• Communication:      Effectively interact with employees, candidates, vendors, and visitors at      all organizational levels
• Problem-Solving:      Address IT issues, resolve invoice discrepancies, and troubleshoot      operational challenges
• Adaptability:      Manage competing priorities while maintaining quality service delivery
• Professionalism:      Represent the organization positively in all internal and external      interactions

Salary and Benefits

The Community Foundation values transparency and equity. The salary range for this position is $60,300.00 – $67,000.00, commensurate with qualifications and experience.  

We offer benefits and programs that inspire a culture of engagement and productivity, such as a hybrid work schedule and Summer Friday schedule; employee events, professional development stipend, up to fourteen paid holidays, Wellness holidays, and Paid Time Off (PTO). The benefits package includes company-paid medical, vision, and dental insurance for employees; flexible spending accounts; retirement plan with employer contribution; and more.

Application

Please submit a resume and a cover letter detailing your interest in the role and our organization.
 

The Washington Metro region is an incredibly diverse area, and The Greater Washington Community Foundation is devoted to diversity and equity. The Community Foundation is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law.