CSPNJ, a mental health nonprofit agency, is looking for seasonal Warming Center Mentor(s) for their 24/7 program. The Cooling Center provides emergency all day and overnight shelter for the unhoused during the summer heat. The Cooling Center provides a cool safe place for unsheltered individuals to spend the day or night during the summer season.

Key Responsibilities

• Greet guests and make them feel welcome and comfortable.
• Be a positive role model, through professional behavior and communication.
• Provide a safe and healthy environment through education, guidance, and personal interaction.
• Ensure cleanliness of the center and inform center manager of any maintenance issues.
• Responsible for guest safety, proving crisis intervention and de-escalation techniques as needed.
• Must adhere to staffing schedules to provide adequate and safe staffing coverage to accomplish program objectives.

• High School diploma / GED and 1-2 years of related experience OR
• 3 years of experience working with the unhoused population in lieu of a HS diploma or GED.
• Ability to make and maintain contacts and positive relationships with individuals who receive or have received mental health and/or substance abuse services.
• Willingness to disclose prior use of mental health and/or addiction services and speak openly on their recovery.
• Ability to work with individuals with mental illness in a caring and professional manner.
• Basic computer skills (Microsoft Office) as well as general computer literacy.
• Bilingual skills are a plus!
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.