Assistant General Manager – Dudley’s, New York City

Location: Lower East Side, NYC | Full-Time
Salary: $80,000 – $85,000 + Bonus & Benefits

Join the Leadership Team at Dudley’s

Located in the heart of the Lower East Side, Dudley’s is a bustling, all-day Australian café and restaurant celebrated for its elevated casual dining, vibrant atmosphere, and an expertly curated beverage program. With over $10 million in annual revenue, Dudley’s is seeking a talented Assistant General Manager (AGM) who is not only an outstanding hospitality leader but also deeply passionate and knowledgeable about the world of beverages.

This is a fantastic opportunity for a driven hospitality professional ready to take the next step in their career, with a special focus on leading beverage operations in one of NYC’s most beloved venues.

About the Role

As the Assistant General Manager at Dudley’s, you’ll support all aspects of front-of-house operations while taking ownership of the restaurant’s dynamic beverage program. You’ll help lead the team, elevate guest experiences, and ensure operational excellence—all while bringing creativity and expertise to the curation and execution of Dudley’s coffee, cocktail, beer, and wine offerings.

Key Responsibilities

• Oversee daily floor operations and deliver high-level guest service in a fast-paced environment
• Lead and manage Dudley’s beverage program, including coffee, cocktails, beer, and wine
• Develop, train, and mentor FOH team members on beverage knowledge, service standards, and upselling techniques
• Collaborate with the General Manager, bar team, and beverage suppliers to curate seasonal cocktail menus, wine lists, and specialty offerings
• Monitor beverage inventory, ordering, and cost controls to maintain profitability
• Ensure compliance with all alcohol service laws, DOH regulations, and safety standards
• Support GM with scheduling, labor management, and daily financial reporting
• Engage directly with guests to resolve concerns and ensure memorable experiences
• Contribute to recruitment, onboarding, and continued development of the FOH team
• Foster a positive, collaborative, and professional team culture

What We’re Looking For

• 3+ years of hospitality management experience, preferably in a high-volume setting
• Proven expertise in beverage operations, including cocktail creation, wine service, and coffee programs
• Deep knowledge of spirits, wine varietals, beer styles, and beverage trends
• Excellent leadership, communication, and interpersonal skills
• Strong financial acumen with experience managing beverage costs and inventory
• Ability to thrive under pressure and adapt quickly in a dynamic environment
• Detail-oriented, organized, and self-motivated
• Proficient in POS systems, Microsoft Office, and restaurant tech tools
• Availability to work flexible hours, including nights, weekends, and holidays
• Alcohol Awareness, Food Handling, and any required certifications (or willingness to obtain)

Why Join Dudley’s?

At Dudley’s, part of the Wish You Were Here Group, you’ll join a team that values creativity, hospitality, and operational excellence. We offer:

• Competitive salary: $80,000 – $85,000 annually
• Performance-based bonus opportunities
• Comprehensive health benefits
• Paid time off and staff dining perks
• Opportunities for professional growth and development
• A vibrant, high-volume environment where you can make a real impact

Ready to bring your beverage expertise and leadership skills to one of NYC’s favorite hospitality destinations?
Apply today and help lead the next chapter of success at Dudley’s on the Lower East Side!