Collections Agent (MONTEGO BAY ONLY)
Job Type
Full-time
Description

Are you ready to embark on a rewarding career journey? Join the Segoso Caribbean Team!


We're seeking a highly motivated and experienced 3rd Party Collection Specialist to join our dynamic and results-driven team. If you thrive in a fast-paced environment and are passionate about helping customers while achieving goals, we want to hear from you!


 

  •  Competitive Compensation: Hourly pay + monthly bonus opportunities.
     
  • Comprehensive Benefits: Medical, dental, vision, and paid time off.
     
  • Positive Work Environment: A supportive team culture where your work is valued.
     
  • Career Advancement: Growth opportunities within a rapidly expanding company.
     
  • Flexible Schedule: weekends off.
Requirements


  • Make outbound calls to consumers to resolve outstanding debts in a professional manner.
     
  • Negotiate payment arrangements while maintaining compliance with industry regulations.
     
  • Document all interactions and account activities accurately in the system.
     
  • Meet or exceed daily, weekly, and monthly performance targets.
     
  • Handle disputes or inquiries with professionalism and empathy.
     
  • Follow all company and client guidelines to ensure legal and ethical collection practices.


 What We're Looking For: 

  • Minimum 1 year of experience in third-party collections or outbound sales ONLY.
     
  •  Strong verbal and written communication skills.
     
  • Ability to build rapport, listen actively, and resolve customer concerns.
     
  • Capable of identifying solutions and making sound decisions.
     
  • Dependable, ethical, and detail-oriented in all tasks.

 Ready to make an impact? Apply now and become a part of the Segoso Caribbean success story!