Front of House Shift Manager
Description

About Us

Low & Slow Smokehouse is Smithfield's premier destination for mouth-watering, slow-smoked barbecue—served with Southern hospitality. We take pride in delivering exceptional food, a warm atmosphere, and a fun, community-focused experience to every guest. Looking to join a small but passionate team? We’d love to meet you.


What You’ll Do

As the Front-of-House Shift Manager, you’ll be the face of our restaurant during your shift—you’ll lead service, cultivate a welcoming environment, and support a rockstar team.

  • Lead & inspire the FOH crew—servers, hosts, bartenders.
  • Deliver outstanding guest service from greeting through farewell.
  • Open/close operations, including sidework, cash handling, and shift reporting.
  • Manage guest flow efficiently—handle reservations, seating, and waitlists.
  • Handle guest concerns promptly and ensure satisfaction.
  • Maintain FOH cleanliness—dining area, restrooms, POS and bar.
  • Support BOH staff with food coordination and quality checks.
  • Coach & train staff on procedures, menu knowledge, and hospitality best practices.
  • Assist in inventory and ordering for FOH supplies.
  • Ensure compliance with health & safety regulations and our brand standards.

This is a part time position that will transition to full time. 

Requirements

Who You Are

You’re a natural leader and hospitality pro:

  • 1+ years of restaurant experience, preferably in a leadership role.
  • Strong communication and problem-solving skills.
  • Ability to lead by example in fast-paced service.
  • Organized, detail-oriented, and reliable.
  • Comfortable with cash handling and POS systems.
  • Team player with a positive attitude.
  • Willing to work weeknights, weekends, and some holidays.
  • Passionate about food and delivering a great experience.