Job Title: Supervisor, Aquatics

Classification Title: RE (Regular Exempt) 

Status: Full-Time, Exempt

Department: Aquatics

Supervisor: General Manager

Primary Location: Pool

The Highlands Recreation District operates under the Community Services District law pursuant to the government code 61000 et seq, for the purpose of providing recreational services within the District. Services are provided under the leadership and direction of an elected Board of Directors. The Highlands Recreation District maintains facilities including the Recreation Center, Early Education Center, After School Center, Tennis Courts, Pool, and Playgrounds in addition to a variety of programs, services, and annual special events.

Mission

The Highlands Recreation District is dedicated to providing beneficial and enriching programs and services to its patrons and a place to create and promote health, well-being, and community.

Job Summary 

The Aquatics Supervisor serves as a leader in organizational, managerial, and operational analyses for Aquatics programs and services. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for promoting water safety and aquatic fitness. The Aquatics Supervisor position supervises one full-time aquatics coordinator and multiple part-time staff including lifeguards, swim instructors, swim team coach, contractors, and volunteers. This role involves a combination of administrative, supervisory, and hands-on tasks, including program development, staff supervision and management, facility operations and maintenance, and budget oversight to ensure a safe, enjoyable, and well-maintained environment for patrons. The position reports to, and receives general supervision and direction from, the General Manager.

Essential Functions and Tasks

Administrative 

· Provide leadership and direction in the development of short- and long-range aquatic department, facility and program goals, and financial plans. Gathers, interprets, and prepares data for studies, reports, and recommendations; coordinates department activities with other departments and outside agencies as needed. 

· Prepare monthly Aquatic Director staff report for the Board of Directors.

· Attend all District special events and extra activities. 

Community Relations and Public Engagement

· Develop, promote, and maintain a professional attitude towards duties, customers, and coworkers to create a cohesive team atmosphere with all departments. 

· Foster a collaborative relationship with the community in all interactions by responding to public inquiries and complaints regularly, with clear, concise, and timely communication.

· Communicate official plans, policies and procedures to management, peers, staff, and the public. 

· Promote interest and provide information regarding aquatics programs to the community, other HRD departments, Board of Directors, other recreation officials, and the public.

· Serve as the primary point of community contact for aquatic facilities and programs.

Program Development and Implementation

· Develop, evaluate existing programs and services, develop new aquatic programs for Fall, Winter/Spring, and Summer sessions for the District through program evaluations and statistics to ensure programs and services meet community needs. 

· Provide direct supervision to the Aquatics Coordinator and indirect oversight of the Swim Coach to assist in planning, organizing, scheduling, promoting, and evaluating their areas of responsibility. Areas of responsibility for these positions include swimming lessons, swim team, lifeguard certification and recertification, in-service training, aquatics special events, aquatics fitness classes and camps, and water safety initiatives. Ensure offerings align with community needs and encourage broad participation.

· Work with the Recreation Coordinator to prepare for publication a variety of brochures, calendars, letters, posters, news releases, flyers, and related communications regarding aquatics programs.

Staff Management and Development: 

· Demonstrate the ability and competencies to manage staff and lead others effectively and regularly to achieve goals and program outcomes, thereby strengthening our resources and protecting the District. 

· Recruit, hire, train, schedule, supervise, evaluate, and address performance issues for a diverse team of aquatic staff, including lifeguards, swim instructors, and other personnel. Provide American Red Cross Lifeguard and Swim Instructor certification and recertification courses for the community, prospective employees, and current employees.

· Ensure compliance with workforce policies for employees under 18 years old, which include monitoring and managing work permit limitations, and renewals in cooperation with Human Resources.

· Monitor staff’s certifications, recertifications, work permits, and compliance with any other HR, governmental, or health/safety regulations to ensure requirements are met and maintained. 

· Conduct staff meetings, training sessions, and in-service sessions to maintain high standards of safety and programming quality. 

· Lead or assist in any training for department employees prior to Fall, Spring, or Summer terms as needed.

· Develop training protocols, processes, and/or materials for training staff on topics including CPR for all staff, safety for all staff, and certifications and recertifications for all Aquatics staff and positions. 

· Assist Aquatics Coordinator in the supervision and support of the HRD Aquatic Dolphin Swim team, attending offsite and onsite swim meets as needed. 

· Ensures staff compliance with District policies and procedures by setting clear expectations, modeling appropriate conduct, and providing ongoing guidance. Follows through with accountability measures and conducts timely follow-ups to address and correct any issues.

Facility Management and Maintenance 

· Oversee, monitor, and adjust chemicals, pumps, valves, and motors to ensure water quality, cleanliness, bather and staff safety.

· Manage and operate the pool as the designated Certified Pool Operator to manage water chemistry management, filtration and circulation systems, aquatics safety protocols and risk management, aquatics facility maintenance in cooperation with Maintenance Manager, and ensure legal and regulatory compliance.

· Develop a working knowledge of the BECSystem5 chemical control system. 

· Manage, oversee, analyze, troubleshoot, and perform routine and proactive oversight and maintenance of the pool, including mechanical/chemical and filtration systems, pump room, filters and pool chemicals, including, but not limited to, backwashing, chemical calibration, changing hair and lint baskets in wading and pool, eye flush/shower stations, and acid washing chlorine lines while continuously monitoring and assessing the efficiency and effectiveness in adherence to Federal, State, and County safety codes and ordinances.

· Performs and documents pool safety and water quality test and conducts routine daily and weekly inspections to ensure facilities and equipment are safe, well-maintained, and in proper working condition. Identifies and reports hazards or maintenance needs promptly to provide a safe environment for patrons and staff.

· Manage and update all Safety Data Sheets (SDS) for the pool in compliance with HRD protocols and risk management.

· Ensure all personal protective equipment (PPE) is clean, undamaged, and consistently used when working in the pool’s chemical and mechanical rooms to maintain a safe working environment and comply with safety protocols.

· Participate in the development of Aquatics projects and serve as a technical resource on aquatics operations and aquatics facility-management best practices.

· Processes work orders for general maintenance within the aquatic area, pool mechanical/chemical systems support as needed; oversees completion of aquatics repairs in cooperation with the Assistant General Manager and Maintenance Manager. 

Budgeting and Financial Oversight

· Develop, administer, and monitor the departmental budget to achieve financial goals and ensure compliance with budgeted funding. Develop, monitor, and manage the aquatics program budget, including expenditures and revenue streams for all programs and services. 

· Perform on site cash management accounting and cost control activities; monitor revenues and expenditures in assigned areas to assure sound fiscal control; assure effective and efficient use of budgeted funds, personnel, materials, facilities, and time.

· Maintain and control the department’s inventory; process the purchasing of supplies, materials, equipment, goods, and services for the Aquatics Department.

· Develop and manage requests for proposals (RFP’s) for professional and/or contracted services; prepare scope of work and any technical specifications; evaluate proposals and recommend selection of vendor to General Manager for approval.

Safety and Risk Management

· Ensure compliance with all applicable safety, health regulations, industry standards, including health codes, safety guidelines, certifications, emergency procedures, first aid, CPR, and accident. 

· Monitor changes in laws, regulations and technology that may affect operations; recommend and/or implement policy and procedural changes after achieving management approval. 

· Review the Emergency Action Plan (EAP) for the aquatic facility in alignment with the District Master procedures.

· Reviews and updates policies and procedures related to all aquatic programs and facilities, including manuals for Aquatics Operations, Emergency Action Plans (EAP), and Swim Team protocols.

· Ensure the safety of all patrons by enforcing pool rules and regulations, responding to emergencies, and conducting regular safety drills.

· Fully report all accidents/concerns involving any aspect of the facility to the Assistant General Manager and General Manager.

· Serve as Safety officer for the District, including providing or arranging safety training and ensuring staff compliance with safety rules, regulations, and protocols. 

· Participate in HRD Safety Committee meetings quarterly.

Record Keeping

· Maintain accurate records of attendance, accidents/incidents, program evaluations, maintenance activities, and financial transactions using standardized District protocols and documents as required.

· Maintain accurate and timely documentation, including a daily logbook, training records, and incident reports. Documents and reports first aid responses, customer interactions, staff concerns, unsafe conditions, and other notable events, and escalates issues as necessary.

· Maintains comprehensive records related to PMA visits, County Health inspections, and safety audits, including documentation of water quality, incident reports, and personnel compliance reviews.

· Ensure that all staff skills, certification records, and performance responsibilities for safety are audited on a regular basis, and accurate records are maintained.

· Perform related duties as assigned. 

 Knowledge, Skills, and Abilities (KSA’s) 

· Proven leadership, management, knowledge and experience of aquatics programs, aquatics safety, certification requirements, safety requirements, and procedures and regulations governing public pools.

· Knowledge of analysis and evaluation of Aquatics facilities and equipment, pool maintenance and water chemistry, pool operations, safety procedures, and relevant regulations.

· Demonstrated knowledge of the California Government Code, CAL OSHA regulations, and record keeping practices. 

· Ability to interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations relevant to employee supervision, aquatics, and safety. 

· Strong team-building skills to manage and motivate staff, excellent communication skills to interact with the public and other stakeholders.

· Strong communication skills to proactively, collaboratively, to instill trust and respect from staff, children, parents, and others who interact with the District, including governmental agencies, community groups, business professional, regulatory, and legislative organizations. 

· Ability to establish and maintain positive and supportive working relationships with staff, parents, volunteers, community members, and children. 

· Ability to organize work, prioritize tasks, and resolve problems effectively.

· Must have the ability to develop, analyze, and administer budgets and maintain fiscal records. 

· Ability to operate a computer using Microsoft Office products (Word, Outlook, Excel, PowerPoint, and Publisher) and applicable organizational software.

· Ability to organize tasks, establish systems, plan work, assign work, schedule staff, train staff, manage staff, and delegate work and responsibility to others. 

· Flexibility and adaptability in a dynamic, small-team environment where the role encompasses both strategic and administrative responsibilities.

· Commitment to the mission, values, and service-oriented culture of the District

Required Qualifications 

• Completion of a four-year college program degree in recreation or a related field.
• 3-4 years of progressive aquatic experience, facility, and operations management. 
• 2-3 years of supervisory experience with personnel and employee support.
• Current American Red Cross Lifeguard Certification including Deep Water (or equivalent). 
• Current American Red Cross CPR/AED for the Professional Rescuer Certification.
• Current American Red Cross CPR/AED/First Aid Instructor Certification.
• Current American Red Cross Lifeguard Instructor certification within 6 months of hire. 
• Current CPO certification.
• First Aid for Public Safety Personnel (Title 22) within 3 months of hire. 

Desired Qualifications

• Master's degree in Recreation or related field
• 5-7 years of progressive aquatic experience, facility, and operations management, 
• 3-4 years of supervisory experience with aquatic personnel, lifeguards, swim instructors, and swim      coaches.
• Experience working within a public agency such as a city, county, or special district.
• Current American Red Cross Lifeguard Instructor certification. 
• Experience with RecDesk registration software.

Physical Demands and Work Environment 

This position operates in a variety of environments, including a traditional office setting as well as indoor and outdoor program-based facilities.

The physical risks and demands of this position are described below.

· Physical skills as required for American Red Cross Lifeguard Certification

· Standing, walking, swimming, and sitting for up to 90 minutes continuously

· Ascending and descending ladders to aquatic filtration systems to perform internal inspections

· Eye damage

· Difficulty breathing 

· Handling Chemicals which include hydrochloric acid and chlorine, which may cause skin burns

· Tasks are regularly performed inside and/or outside with potential exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes)

Minimum Salary: $75,000.00 - Maximum Salary: $98,000.00

• This position is exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders. 
• In general, the position works on a schedule based on business needs and requires early morning, evening, and weekend work.
• Must work a minimum of 40 hours per week.

Benefits

This position is employed through the Highlands Recreation District which offers employees of this classification to receive: medical, dental, vision insurance, health and dependent care saving accounts, paid sick and vacation time, CalPERS 457(b) retirement account participation, Simple IRA retirement account participation with up to a 3% District match (if employee makes more than $5,000 in a year), and employee discounts in accordance with Highlands Recreation District Employee Handbook.

Equal Opportunity/Affirmative Action 

The Highlands Recreation District is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, pregnancy, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. 

Reasonable accommodations will be provided for applicants with disabilities who self- disclose.

 Required Staff Training 

Prior and during hiring process, all employees are required to complete the following compliance online training sessions through Paylocity. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from the HR department. 

• Injury and Illness Prevention Program - one time course 
• Discrimination and Harassment – required every two years.
• Mandated reporter training certificate

Background Check and Fingerprinting

Employees are required to undergo and complete a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing. 

In some cases, a background check will include a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable.

 

California Child Abuse and Neglect Reporting Act 

All childcare workers are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth by the Department of Social Services, Child Care Licensing.