Job Title: Telecommunications Technician

Location: Various Position:  Full-Time

Job Description:

Duties/responsibilities include  a telecommunications technician who knows that sensible processes are at the heart of a successful workflow. As part of our team, you will work directly with clients in installing, repairing, and upgrading telecommunications technology and infrastructure. This may involve everything from traditional phone lines and fiber optics to wireless and satellite technologies. This position requires you to have broad technical knowledge of communications technologies, both traditional and emerging, strong attention to detail, and excellent organizational and communication skills. 

Specific responsibilities may include: 

• Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
•  Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
• Maintains customer rapport by listening to and resolving concerns and answering questions.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Updates job knowledge by participating in educational opportunities and reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

About the Company:

Capital Group, an 8a certified small business, is a customer responsive firm with an extensive record of providing superior professional support services to Federal clients. Our professional services include full life cycle strategic consulting, acquisitions strategy development and implementation, systems engineering, program management and business and financial management.

Capital Group offers competitive salaries based on experience and an extensive benefits package including Health/Dental/Vision Benefits, 401(k), Life/Short-Term/Long-Term Insurance, and ten Federal Holidays and paid time off.

Required Qualifications:

• A minimum of 5 years of specialized telecommunications specialist, IT support, or similar experience.
• All Candidates must demonstrate excellent oral and written communication skills; strong financial, analytical, and problem-solving skills; proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint); capacity to adapt to a fast-paced, dynamic environment; and the ability to work well on a team.
• US Citizenship
• Able to obtain a public trust security clearance