Automotive Service Advisor – Be the Voice of the Service Lane!

Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

What You’ll Do:

• Greet customers like a champ and get the details on what their car needs
   
• Help diagnose issues (with a little road testing, if needed!)
   
• Create clear, accurate repair orders and cost estimates
   
• Keep customers in the loop about repairs, timelines, and any surprises
   
• Recommend services that keep vehicles running like new
   
• Test drive vehicles to confirm issues or fixes
   
• Handle questions, concerns, and complaints with professionalism and care
   
• Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
   
• Make sure cars are safe, secure, and ready to roll
   
• Use your bilingual skills to communicate clearly with a diverse customer base
   

What We’re Looking For:

• A friendly, helpful attitude and excellent communication skills
   
• Bilingual (English and Spanish preferred) to better serve our community
   
• An eye for detail and a knack for staying organized
   
• Someone who genuinely cares about customer satisfaction
   
• A team player who can handle a fast-paced workday without breaking a sweat
   

Perks of the Job:

• Work in a fun, supportive environment
   
• Play a key role in helping people take care of their cars
   
• Learn and grow with hands-on experience
   
• Be part of a company that values your input and energy
   

Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!

Job Requirements:

• Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
   
• Strong knowledge of automotive systems and maintenance services
   
• Ability to explain technical information in a way customers understand
   
• Bilingual (English and Spanish preferred) – ability to communicate with a diverse customer base
   
• Comfort using scheduling and service software (we’ll train you on the specifics)
   
• Valid driver’s license and clean driving record
   
• High school diploma or equivalent (post-secondary education a plus)