Emergency Services Clinician

Riverbend is a compassionate and dynamic mental health organization that is dedicated to providing high-quality services to the community. Our teams include people who are focused, hard-working, creative people doing challenging, rewarding work!  We recognize the true talents that each person brings to the team and work to help each person develop skills and knowledge to expand their career. As a Riverbend Emergency Services Clinician, you will provide 24/7 crisis support and assessment to individuals and families presenting to Concord Hospital’s emergency department. As an Emergency Services crisis clinician, you will work as part of a multidisciplinary team to assess and stabilize crisis situations in a hospital-based setting.

Schedule: 4pm-12am

Essential Duties and Responsibilities:

• Work as a consultant within the Concord Hospital Emergency Department in Concord, NH, responding to consult requests to provide mental health evaluations/risk and lethality assessments requested by Concord Hospital providers and Riverbend psychiatric providers.
•  Provide mental health evaluations/risk and lethality assessments requested by Concord Hospital providers and Riverbend psychiatric providers in a hospital setting.
•  Provide case management and referrals.
•  Coordinate care with other community mental health centers, treatment providers, and crisis teams.
•  Apply strong clinical judgment in the development of clinical formulations, dispositions, and safety plans.
•  Complete clinical documentation in accordance with medical necessity guidelines and agency standards.
•  Participate in team and agency meetings, trainings, and supervision as assigned.
•  Demonstrate and employ flexibility, critical thinking, and promote client-centered care.
•  Ability to work flexible hours to ensure the provision of crisis interventions and documentation.
•  Attain and maintain credentials at Concord Hospital.

Essential Competencies:

•  Communication
•  Critical Thinking
•  Ethical Practice
•  Ability to work independently and as part of a team

 Education and/or Experience Requirements:

•  Master’s degree in Psychology, Social Work, or related field required.
•  Eligibility for NH License such as LCMHC, LICSW or LMFT required. *
•  Valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative are required.
•  Minimum of two years’ work experience in a mental health treatment environment preferred.
•  Availability for night, weekend and non-traditional hours required.
•  Experience working with adults and/or a forensic population preferred.
• Will require prompt completion of Concord Hospital's Credentialing application process is required.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Other Knowledge, Skills and Abilities:

•  Ability to read, write and communicate fluently in the English language is required.
•  Demonstrated ability to work with the public utilizing good customer service skills is required.
• The ability to handle sensitive information with the utmost confidentiality is required.
• The ability to engage clients and families with respect to cultural and linguistic differences is required.
• The ability to organize and prioritize numerous tasks and complete them under time constraints is required.
•  The ability to endure periods of heavy workload or excessive stress is required.
•  The ability to work with frequent interruptions and respond appropriately to unexpected situations is required.
• The ability to make judgments in the analysis of facts and conditions regarding individual problems to determine what actions should be taken within the limits of standard practice is required.
• The ability to articulate information, news or ideas objectively is required.
•  The ability to maintain open communication promoting an atmosphere of cooperation and professionalism is required.
• The ability to utilize active listening techniques to make a conscious effort to understand what people are really saying is required.
• The ability to follow agency quality assurance and documentation standards pertaining to required timeframes for submission, completion of related forms in the agency electronic medical record (EMR) or other relevant system and maintaining an acceptable quality of written work (i.e. legibility, grammar, spelling and content) is required.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to safely and successfully perform the essential functions of the job.

•  While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
•  The employee must have the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Travel:

• Travel to Concord Hospital, Riverbend offices, or other locations necessitated by job duties is required.

*Some existing staff who have Master’s degrees that are not eligible for licensure in NH have been grandfathered into this position.