You want part-time hours and onsite work! You’re resilient and willing to help others when they need it most, like during an unexpected car repair. You’ve probably been in these shoes and can understand the need for empathy and active listening in such stressful situations. Is this you? Keep reading to make sure…
As Alpha Warranty’s Customer Service Representative, you’re the advocate for our customers during the vehicle repair claim process. You work with them by phone, email, and chat to ensure an understanding of their contract coverage benefits and claim status. With every interaction we work to empower our customers with knowledge.
In Customer Service you don’t need a full understanding of how cars work, but it helps to have an appreciation and willingness to learn more. Our Claims department, full of ASE certified mechanics, works directly with the repair facility to review and decide the customer’s claim.
We love being able to say, “yes, we’ll cover the repair”, and do it daily, but know this isn’t the case with every claim. Your professionalism, knowledge and patience are critical during these customer conversations; no one likes dealing with unexpected or expensive car repairs. Some calls may require your skillful abilities to deescalate strong emotions.
If you’re certain we’ve described you, APPLY NOW! We care about hiring career-minded individuals for each opportunity with Alpha Warranty Services. Your talents will be recognized and appreciated with us!
Alpha Warranty Services has onsite, part-time and full-time opportunities in our Customer Service department located in South Jordan, Utah. We stand by our stated value of Work Life Balance with Monday – Friday, flexible part-time shifts between 7 a.m. – 6 pm. No Weekends! Part-time hours are 20-29 hours per week, but will generally be scheduled up to 25 hours per week.
A veteran owned business since 2002, Alpha Warranty Services is a multi-award-winning, nationally recognized Vehicle Service Contract (VSC) provider. At Alpha Warranty, you’ll have the opportunity to connect and collaborate with members of our awesome team for success in your job responsibilities, which, in addition to what we’ve described above, also include:
What you need for success:
What’s in it for you?
About Alpha Warranty Services:
A veteran owned business since 2002, Alpha Warranty Services is a multi-award-winning, nationally recognized Vehicle Service Contract (VSC) provider. We’ve been recognized consecutively as one of Utah’s fastest growing workplaces by the Utah Fast 50 and MWCN Utah 100, a multi-year winner of the Salt Lake Tribune Top Workplace Award and a two-time recipient of the When Work Works award. In 2018, we were honored with Stevie Awards for a Veteran Owned Business and Executive of the Year. If you want a career move that will challenge and reward you, get in now for a chance to ride the Alpha wave into something greater.
Learn more about Alpha Warranty and our affiliated companies at www.alphawarranty.com, www.dealfi.com, www.premiercomputing.com
U.S. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION INFORMATION
Alpha Warranty Services is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex/gender, sexual orientation, gender identity, ancestry, physical or mental disability, medical condition, genetic information/characteristics, military or veteran status and other basis protected by federal, state or local law or ordinance or regulation. Reasonable accommodations will be provided to individuals with known disabilities in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, contact the Human Resources Department at 800-662-5519.