Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. 

We are seeking an experienced Assistant Manager to play a critical role in supporting the day-to-day management of our retail tire and automotive repair store. This position is ideal for a hands-on leader who thrives in both customer-facing and technical environments, and who is passionate about developing people, improving operations, and driving business growth.

This role is approximately 50% customer counter / sales support and 50% shop technician or mechanical support, requiring strong communication skills with a sales mindset,  and technical knowledge.

Key Responsibilities

• Support store leadership in all facets of daily operations, including sales, service, scheduling, and workflow
   
• Build strong relationships with customers, team members, and vendors to ensure exceptional service
   
• Assist with inventory control, payroll oversight, and cost management
   
• Lead by example in the shop and at the counter, ensuring quality workmanship and service accuracy
   
• Help train, coach, and develop team members to improve performance and engagement
   
• Execute company standard operating procedures consistently and accurately
   
• Prioritize and delegate work effectively to meet business and customer needs
   
• Contribute to achieving growth goals through strong operational execution and customer satisfaction
   

If You Are…

• Proven at building rapport with customers, employees, and vendors
   
• Comfortable working both at the counter and in the shop environment
   
• Skilled at directing and monitoring day-to-day retail operations
   
• Results-driven, organized, and confident in prioritizing tasks
   
• Detail-oriented and committed to following established processes
   
• Open to learning, growing, and helping others develop
   
• Quick to learn new systems, procedures, and responsibilities 

…this may be the opportunity for you.

What We Offer

• Growth and leadership opportunities within an expanding organization
   
• Stable and consistent work hours
   
• Competitive pay
   
• 401(k) savings plan with company match
   
• Paid Time Off
   
• Medical, dental, vision, life insurance, short- and long-term disability, and accidental coverage available after 60 days
   
• A strong team environment and a company with clear upward mobility

Experience needed...

• Minimum 3 years automotive shop or retail service experience, including at least 2 years in a supervisory role. 
• Minimum of 3 years strong sales experience is REQUIRED. 
• Must enjoy and thrive in a fast-paced goal-driven environment.
• Must possess the ability to use computers/POS system, communicate effectively and establish lasting customer relationships, plan and prioritize work efficiently while upholding excellent quality standards.
• Techniques to manage and balance store and shop productivity with cost and sales trends