The Sales Specialist is responsible for driving sales growth in Offix’s Mailing and Shipping Division by managing existing customer relationships, prospecting new business opportunities, and serving as a subject matter expert for mailing and shipping products. This role requires a blend of strategic planning, customer engagement, product expertise, and internal collaboration.

Core Responsibilities:

Sales & Revenue Generation

• Consistently meet or exceed monthly quotas in revenue, gross profit percentage, and gross profit dollars.
• Develop and execute effective sales call plans and prospecting strategies.
• Conduct needs assessments and system designs to support profitable product sales.

Customer Relationship Management

• Build and maintain strong relationships with assigned Offix customers.
• Ensure regular customer engagement in line with Offix’s “Customer Touch” standards.
• Respond promptly to customer inquiries via phone, email, or written communication.

CRM & Activity Tracking

• Accurately input and maintain customer and opportunity data in the CRM system.
• Meet or exceed minimum activity levels as outlined by management.

Product Expertise & Team Support

• Serve as the internal expert on mailing and shipping products (e.g., FP Mailing, Formax).
• Provide training and support to the Offix sales team to enhance product knowledge.
• Act as a liaison between Offix and product manufacturers for updates and releases.

Networking & Business Development

• Attend networking events and join 3–5 organizations (e.g., Chamber of Commerce, BNI, clubs) to generate leads.
• Prospect for new business through cold calling, meetings, and presentations

• Bachelor’s degree, or related work experience preferred
• 2 or more years of business to business selling experience (office product industry preferred)
• Knowledge of networking and solutions is valued
• Be able to work as a team 
• Have a valid driver's license and reliable transportation, good driving record, and proof of car insurance
• Be able to communicate effectively by phone, electronically and in person Must demonstrate an appropriate level of Emotional Intelligence and personal responsibility
• Must be able to meet deadlines
• Must be able to multi-task