- Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions. Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
- Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues.
- Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
- Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
- Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
- Conduct product presentations and demonstrations to educate customers on product capabilities.
- Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions.
- Support any other tasks assigned by management.
- Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
- 3+ years of experience in customer-facing roles, preferably in a technical or sales environment.
- Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
- Proficiency in SolidWorks or CREO is preferred for design and documentation.
- Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.
Successful candidates will have:
- A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
- The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
- Strong communication skills and the ability to build rapport with customers and internal teams.
- A proactive approach to problem-solving and a willingness to take on new challenges.
Background Check Requirement
Please note that all offers of employment with BizLink Technology, Inc are contingent upon the successful completion of a background check. This may include verification of employment history, education, and other relevant credentials. Failure to successfully complete the background check process will result in the withdrawal of the employment offer.
Equal Employment Opportunity (EEO) Statement:
BizLink Technology, Inc. is an equal opportunity employer and is committed to providing a work environment free from discrimination. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees. All employment decisions at BizLink Technology, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.
Compensation Disclosure:
The salary range provided for this position is based on the anticipated compensation for a candidate with relevant experience and qualifications. Please note that the final salary offer may vary depending on individual skills, experience, and other factors. Compensation details will be discussed during the interview process and finalized in accordance with company policies.