Who We Are
Casa de los Niños is one of the most established and well respected non-profit organizations in Tucson. We have been helping kids and healing families since 1973. Our services include parent education classes, Foster Care, Parents As Teachers, Behavioral Health, and Nurse-Family Partnership Program!
The Vice President of Operations will serve as a critical member of the executive leadership team. In collaboration with the CEO, the VP of Operations will articulate and implement the long term and short range strategic vision and leadership of the organization; including operating business plans, policies and budgets. Participates in the planning, development, implementation and evaluation of strategic business goals.
- In coordination with the Chief Executive Officer and executive team, plays a key role in the overall development, strategic planning, service delivery, and management of the organization across multiple departments.
- Analyzes and compiles complex data for planning and reporting purposes.
- Deploys resources efficiently and effectively towards organizational goals, working with staff to balance workload and effort, and provide regular feedback so that key staff can continuously improve their supervision and mentoring skills.
- Develops inclusive strategic plan by collaborating with Senior Leadership Team and Board of Directors.
- Provides direct supervision to Quality Improvement Director, Business Analyst and Facilities Manager and works closely with staff to build their skills and confidence.
- Possesses financial acumen, business, management and forecasting skills, with an ability to link strategic and operational goals to fiscal realities and program priorities.
- Understands and values quality improvement; applies managerial and technical skills to measure and improve efficiency and effectiveness.
- Ensures compliance with all regulatory and contractual obligations.
- Effectively address overlapping projects and deadlines.
- Adaptable and reliable in face of conflict, crisis, or changing priorities.
- Provides guidance, advice and training to improve understanding of applicable compliance requirements.
- Oversees and monitors the implementation of the compliance program and training.
- Coordinates efforts related to ongoing audits, reviews, and examination with agency departments.
- Oversees COA (Council on Accreditation). Coordinate accreditation activities and responses.
- Monitors external review process, investigates, and acts on matters related to compliance issues.
- Ensures that organization-wide quality management systems (analytics dashboard, surveys, etc.) are effective measures to evaluate and improve the quality and overall performance of the agency.
- Provides consultation and coordination for program research and evaluation including identification of data collection tools, data sources, benchmarks and performance targets.
- Develops, manages and oversees the evolution and improvement of the organizational outcome measurements and compliance activities.
- Systematically cultivates and maintains long-term partnerships for the benefit of the organization.
- Possesses advance knowledge of Microsoft Office Suite computer applications, aptitude for learning computer software applications and the ability to instruct others in the use of various software applications.
- Bachelor’s Degree in business or related field required.
- Master’s Degree in business management, leadership or a health care related field is strongly preferred.
- Five (5) to eight (8) years of progressive management experience.
- Expertise in one or more of the following service areas: business, non-profit, behavioral health and child welfare.
- Must be able to meet training and agency requirements for the position.
- Must foster an environment that is solution-focused, dedicated, and compassionate to support the organization’s mission, values, and strategic direction.
- Must exhibits a demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.
- Must be able to qualify for and maintain a valid Arizona Department of Public Safety level one fingerprint clearance card.
- Must possess a valid Arizona driver license and be insurable under the agency’s automobile policy.
Casa de los Niños promotes child well-being and family stability in our community. We place top priority on hiring and growing a team of knowledgeable, passionate, creative, and diverse individuals who have a strong desire to empower children and families within our community. More information about us and our current job openings is available at www.casadelosninos.org. Casa de los Niños is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, gender identity, gender(sex), sexual orientation, or familial status.