Position Summary:
The Operations Lead plays a key role in overseeing daily warehouse and logistics operations within a third-party logistics (3PL) environment. This position provides leadership on the floor, ensuring efficient workflows, adherence to company standards, and seamless execution of client requirements. The Operations Lead acts as the bridge between frontline associates and management, driving productivity, safety, and quality while maintaining a strong customer focus.

Key Responsibilities:

• Oversee day-to-day warehouse operations, including      receiving, picking, packing, shipping, returns, and inventory management.
• Provide direction, coaching, and support to warehouse      associates to achieve performance goals and service-level agreements      (SLAs).
• Monitor labor allocation, workflow, and equipment      utilization to maximize efficiency.
• Ensure all activities meet quality, safety, and      compliance standards.
• Assist with training and onboarding of new team      members, reinforcing company policies and SOPs.
• Support the Operations Supervisor/Manager in executing      operational plans and resolving daily challenges.
• Serve as first point of escalation for associate      questions, operational issues, or process deviations.
• Partner with leadership to identify process      improvements and implement best practices.
• Track and report KPIs such as productivity, order      accuracy, and on-time performance.
• Promote a positive team culture that emphasizes      accountability, collaboration, and continuous improvement.

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•   3–5 years of warehouse, logistics, or 3PL experience      (leadership or team lead experience strongly preferred).
• Strong knowledge of warehouse processes, WMS (Warehouse      Management Systems), and RF scanning technology.
• Must hace eCommerce exp. 
• Ability to lead, motivate, and develop frontline teams.
• Excellent organizational and problem-solving skills.
• Effective communication skills, both verbal and      written.
• Commitment to workplace safety and compliance.
• Flexibility to work extended hours, weekends, or different      shifts as business needs require.

BENEFITS

• Medical insurance 
• Dental insurance 
• Vision insurance 
• Paid Time Off

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