Job Summary:

The Product Manager will bridge product strategy with data-informed decision-making, identifying problems our platform needs to solve and partnering with technology teams to build effective solutions. This role leverages data to drive product decisions and measure outcomes—and owns the strategy for features that deliver measurable impact to our products and reporting capabilities

This role will take ownership of features in various stages of the product management lifecycle and become the subject matter expert on product domain areas such as our applicant eligibility functionality and data/client dashboards. The Product Manager will drive enhancements to critical infrastructure and continuously improve the applicant experience throughout the product lifecycle.

Supervisory/Functional Leadership Responsibilities:

• Foster high-performing and supportive team environment.

Essential Responsibilities:

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Feature Ownership & Delivery

• Own features end-to-end from concept through launch and measurement
• Collaborate with stakeholders to define and document enhancements and translate business needs into actionable requirements
• Plan feature scope and write user stories for development teams
• Partner with data engineer, solution architect, and software engineering team on execution planning
• Manage roadmap commitments and communicate progress to product teams and stakeholders

Metrics & Performance

• Drive roadmap for product domain areas such as our applicant eligibility functionality and data/dashboards
• Establish key metrics, monitor performance over time, and use insights to guide priorities and evaluate feature impact

Data Integrity & User Experience

• Ensure dashboards are accurate, user-friendly and aligned with its consumers’ needs
• Advocate for scalable, secure and navigable data solutions
• Champion best practices in dashboard design and data usability
• Identify opportunities to align Dynamics CRM and data warehouse integrations

Change Management & Enablement

• Contribute to internal documentation and training materials for new features and dashboards
• Develop stakeholder communications to drive successful adoption
• Support internal teams through feature launches and transition to the feature monitoring phase of the Product Management Lifecycle (PMLC)

Other duties:

• Performs other related duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/Abilities:

• Track record of leading cross-functional initiatives and owning features from concept through launch
• Skilled in translating complex data requirements into actionable product specifications
• Strong understanding of Power BI design principles and dashboard development
• Proven ability to mockup dashboards in Power BI
• Familiarity with ETL concepts, data modeling, data aggregation, and dashboard UX best practices
• Excellent communication and stakeholder management skills
• Passion for social impact and mission-driven work

Education and Experience:

• Bachelor's degree or equivalent years of experience in a related field; advanced degree preferred.
• 5+ years in product management, business analysis, or data strategy roles

Preferred Experience

• Agile methodology
• Familiarity with Azure DevOps, Microsoft Customer Voice, or HubSpot

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer for up to 8 hours per day.
• Ability to use keyboard, mouse, and monitor for extended periods with good visual acuity.
• Capacity to lift and carry computer equipment up to 25 pounds occasionally.
• Must be able to access and navigate each department at the organization’s facilities.
• Internal client-facing interactions and collaborations both virtual and in-person.

Work Environment:

• Business casual office environment with computer workstation and standard office equipment
• Access to collaboration spaces, wellness spaces, and an amenity floor
• Hybrid schedule- Monday and Fridays are remote; we are in the office Tuesday- Thursday.
• Controlled indoor climate with standard office lighting and noise levels.
• Access to reliable internet connection for remote workdays
• Use of video conferencing tools for team collaboration and stakeholder meetings
• Use of headsets and communication equipment for customer support calls.
• Occasional after-hours work for client engagements, conferences, networking events.

Travel Required:

• Travel is not required for this position.