About Landon School

Landon School is an independent boys’ school in Bethesda, Maryland, serving students in Grades 3–12. Our 75-acre campus includes academic buildings, athletic facilities, faculty housing, and extensive grounds. We are committed to fostering a safe, efficient, and supportive environment that enhances the student, faculty, and community experience.

Landon is committed to the ethical, intellectual, and personal development of boys. We challenge and inspire them to think deeply, individually, and broadly; to live with respect and honor; and to grow into healthy, well-rounded men of integrity and character who seek to make a positive difference in the world around them.    

Position Summary

The Director of Facilities & Campus Operations is a key institutional leader responsible for the strategic direction, daily management, and continuous improvement of Landon’s campus operations. This role oversees a comprehensive portfolio that includes maintenance, grounds, custodial services, safety and security, mail/packages, transportation, housing, and event support. The Director ensures that all buildings, systems, and outdoor spaces are safe, well maintained, and ready to support academic, athletic, residential, and community programs. The Director serves as a visible, hands-on leader who develops people, builds strong cross-departmental partnerships, and aligns the work of the team with the mission, values, and long-term goals of the School.

Key Responsibilities

1. Strategic Leadership and Planning

• Provide vision and leadership for all aspects of Campus Operations, setting clear goals, standards, and expectations for service, quality, and accountability.
• Develop multi-year operational plans in alignment with the School’s strategic priorities and campus master planning.
• Serve as a trusted partner to senior leadership on issues related to facilities, safety, risk management, campus use, and long-term capital needs.
• Use data from the work order system (Operations Hero) and other tools to analyze trends, inform decision making, and drive continuous improvement.

2. Facilities, Maintenance, and Grounds

• Oversee the maintenance, repair, and improvement of all campus buildings, infrastructure, athletic fields, and outdoor spaces.
• Develop and manage preventive maintenance programs for all major systems (HVAC, plumbing, electrical, fire protection, roofs, finishes, equipment).
• Ensure that all building systems are operating efficiently, reliably, and in compliance with applicable codes and regulations.
• Promote sustainability and environmental stewardship through thoughtful planning, resource conservation, and best practices in grounds and facilities care.
• Conduct regular campus inspections and ensure timely follow up through the work order system.

3. Custodial Services 

• Ensure that all academic, athletic, residential, and common spaces are clean, sanitary, and welcoming.
• Establish and maintain standards for daily cleaning, event setup and breakdown, and periodic deep cleaning.
• Oversee custodial staffing, scheduling, and quality assurance, including supervision of third-party partners.

4. Safety, Security, and Emergency Preparedness

• Oversee campus safety and security operations in collaboration with security personnel and School leadership.
• Develop, implement, and periodically review safety and security protocols, including access control, visitor management, traffic management, and emergency response.
• Coordinate safety drills, inspections, and compliance activities related to fire safety, life safety, and emergency systems.
• Maintain accurate and up-to-date documentation of safety procedures, incident reports, inspections, and regulatory compliance.

5. Transportation, Mail, and Logistics

• Oversee campus transportation services, including vehicle fleet management, maintenance, and scheduling for daily needs and special events.
• Ensure compliance with all transportation-related regulations and safety standards.
• Manage mail and package operations to ensure secure, timely, and efficient distribution for students, faculty, staff, and campus programs.

6. Housing Operations

• Oversee the maintenance, readiness, and general operations of faculty housing and other residential facilities.
• Coordinate with administrators on occupancy, move-in and move-out logistics, and housing-related work orders.

7. Event Support and Campus Use

• Partner with School leadership, athletics, arts, advancement, and external program staff to plan and support events, including performances, athletic contests, camps, and special functions.
• Ensure that facilities, furniture, signage, HVAC, lighting and safety measures are in place for events.
• Coordinate traffic, parking and where needed, security support for large high-profile events.
• Oversee post-event cleanup and restoration of spaces and document any incidents or repairs.
• Develop and manage weather contingency plans that support uninterrupted school and program operations when possible.

8. Team Leadership and Culture

• Lead, supervise, and develop a diverse team that includes maintenance, grounds, custodial, security (as applicable), transportation, housing, mailroom, and event support staff.
• Set clear expectations for performance, customer service, professionalism, and teamwork.
• Recruit, onboard, and train staff, including safety training and ongoing professional development (for example, HVAC, electrical, custodial best practices, and leadership skills).
• Conduct regular performance evaluations, provide coaching and recognition, and address performance issues in a timely and constructive manner.
• Foster a respectful, inclusive, and accountable work environment that emphasizes service to students, faculty, and the broader community.

9. Budgeting, Procurement, and Capital Projects 

• Develop and manage the Campus Operations operating budget and the PPRRSM (Planned Plant Replacement, Renewal, and Special Maintenance) budget in collaboration with the CFO
• Track and manage inventories of supplies, equipment, and vehicles, plan for timely maintenance, repair, and replacement.
• Oversee vendor and contractor relationships, including bids, proposals, and performance management, to ensure quality, value, and compliance with School policies.
• Collaborate with the CFO and other leaders on capital planning; oversee campus capital and renovation projects to ensure high-quality execution, safety, and timely completion.
• Provide oversight and leadership to third party owner’s representatives for capital projects.
• Provide leadership and oversight for all small capital projects performed in-house or by a contractor to ensure that project specifications are in compliance with all Landon standards for workmanship and product selections.
• Provide leadership and strategic input to the Buildings and Grounds Committee or equivalent Board committee.

Required Qualifications

• Bachelor’s degree in operations, facilities management, engineering, construction management, business administration, or a related field.
• Minimum of 7–10 years of progressive leadership experience in facilities, campus operations, construction, logistics, or a closely related field.
• Demonstrated success managing multidisciplinary teams and complex operations in a campus, institutional, or similar environment.
• Strong knowledge of building systems, maintenance and custodial best practices, safety and security compliance, and relevant codes and regulations.
• Proven experience managing operating and capital budgets, as well as vendor and contractor relationships.
• Demonstrated ability to plan, prioritize, and execute multiple projects simultaneously in a fast-paced environment.
• Excellent organizational, analytical, and problem-solving skills.
• Strong oral and written communication skills, with the ability to collaborate effectively with faculty, staff, students, families, and external partners.

Preferred Qualifications

• Experience in an independent school, higher education, or other educational or nonprofit setting.
• Professional certifications in facilities management, operations, safety, or related areas (for example, CPMM, CFM, CHFM, or similar).
• Familiarity with work order and facilities management systems (for example, Operations Hero or comparable platforms).

Personal Attributes

• Deep commitment to Landon School’s mission and to supporting the educational and personal growth of students and all who learn and work on campus.
• A visible, hands-on leader who models integrity, reliability, and service.
• Collaborative and collegial, with the ability to build strong relationships across departments.
• Calm, decisive, and solutions-oriented in response to urgent or emergent situations.
• Forward-thinking, with the ability to anticipate needs and proactively address challenges.
• Personally committed to continuous professional improvement.

Technology Skills

• Strong skills and demonstrated experience with Microsoft office suite (EXCEL, Word) and Google Workspace (Google Drive, Docs, Sheets, etc)
• Experience in operating Building Automation/Energy Management Systems

Certificates, Licenses, Registrations

• Membership in related professional organization(s) desirable

Physical Requirements & Working Conditions

• Ability to walk for long periods of time around campus, climb stairs, stand, walk, sit, bend, reach, stoop, kneel, crouch, and crawl.
• Stamina to perform physically demanding tasks for extended periods
• Ability to lift and/or move up to 50 pounds
• Work in an outdoor environment, with exposure to inclement weather and varying temperatures, noise, dust, and equipment operation.