Shee Atika Federal (SHF) is seeking a Senior Operations Manager to join our team for a long-term growth opportunity and serve as support to the SHF President in operational and P&L leadership of SHF. This is a remote position that will require limited travel (approximately 10–20%) to customer sites, partner facilities, and test ranges.
This role is responsible for overseeing daily subsidiary operations, ensuring compliance, managing financial performance, and fostering a high-performing team culture. The Senior Operations Manager will execute goals provided by the SHF President and alignment with Shee Atiká’s mission to deliver meaningful value to shareholders, people, partners, and customers.
The ideal candidate is an operations manager from a small-to-mid-sized cybersecurity company who is adept at leading multiple program teams. They will need to strengthen program controls and business systems and work with other subsidiaries and SGS shared services teams to deliver positive results. The ideal candidate will be a highly focused, organized, and analytical thinker who initiates action rather than reacts. They must demonstrate a strong work ethic, servant leadership, and an action-oriented approach, with a proven track record of hands-on leadership and operational excellence.
A high-level understanding of our core domains—cybersecurity and cloud-based IT—is important for effective leadership, resourcing, risk management, and customer engagement. This role collaborates with SHF and SGS leadership to drive business growth, execute subsidiary-specific goals, and manage risk.
Strategy to Operating Plan
• Establish a regular technical review cadence in collaboration with the Technical Leadership to monitor project health and direction. Implement a project surveillance plan and update corporate review formats to ensure transparency and alignment with strategic goals.
• Partner with the entity President and SAI/SGS Management Team to convert goals into a yearly and multi-year tactical execution plans with clear KPIs/OKRs, resourcing plans, and budget targets.
• Support entity president to maintain a cadence for operating reviews; ensure data-driven decisions using dashboards covering revenue generation (BD), financial management, operations management, and organizational development.
• Manage directly, or via subordinate, all internal, prime, and subcontract programs; lead the Program Management team to ensure on-schedule, on-budget, in-scope delivery with strong customer satisfaction (CPARs).
• Execute program controls (e.g. EACs, ETCs, burn rate, margin as appropriate), change control, configuration management, and technical baseline discipline.
Growth and Capture/Proposal Support
• Support Business Development/Capture through participation in gate reviews, bid/no-bid decisions, solution/teaming shaping, staffing plans, Basis of Estimate (BOE), commercial product/licensing model to include support, and price-to-execute alignment.
• Manage directly, or via subordinate, operational readiness for new starts (facilities, tooling, staffing, supply chain, cyber/compliance, technologies) and smooth transition from award to execution.
Quality, Safety, Security, and Compliance
• Partner with SGS to establish and sustain CMMI Level 3.
• Manage compliance with FAR/DFARS, ITAR/EAR, NIST SP 800-171/CMMC Level 2, timekeeping and accounting controls (DCAA readiness), subcontract management, and OCI mitigation.
• Manage personnel security in partnership with the SGS FSO for classified work and secure labs.
• Coordinate with the SGS VP of Technology to ensure safe, secure lab environments.
Finance and Business Operations
• Support P&L performance; support annual operating budget, indirect rate strategy, cash flow forecasting, and capital planning.
• Strengthen quoting/pricing, supply chain, and vendor management to protect gross margin and schedule.
• Coordinate with system owner or optimize core business systems (e.g., ERP, CRM, program controls, resource planning) to scale efficiently.
People Leadership and Culture
• Build a strong management team by mentoring high-potential employees, establishing a leadership development program, and creating a succession plan for key roles within the subsidiary.
• Support cross-training of subsidiary management team to build a high-performing leadership capability (PM lead, Ops/Manufacturing/Integration lead, Supply Chain, Quality, Contracts, Facilities).
• Provide feedback to subsidiary President on shared services to ensure resources are appropriately leveraged within the subsidiary.
• Support workforce planning, hiring, and performance management; mentor managers and technical leads; sustain a respectful, accountable, and mission-focused culture.
• Maintain safety, security, and continuous improvement (Lean/Kaizen mindset).
• Demonstrate the Shee Atiká core values through servant leadership, form relationships with direct reports.
• Collaborate with HR on compliance, training, and development initiatives.
Customer and Corporate Engagement
• Coordinate with corporate and sister subsidiaries where appropriate to align strategies, share resources, and ensure effective enterprise operations.
What Success Looks Like (First 12–18 Months)
• Create and maintain effective measurement tools to gauge internal and external process efficiency.
• 95%+ on-time delivery and measurable improvement in gross margin across the program portfolio.
• Operating a cadence for operations reviews; monthly KPI dashboards for delivery, quality, finance, and talent.
• Establish contract execution start plan to include staffing, kickoff meetings, both internal and external, etc.
• Implemented or optimized core business systems and QMS practices appropriate for the subsidiary’s technical profile and growth plans.
Candidate must be a U.S. Citizen
Candidate must have an active DoD Secret Clearance
Candidate must have bachelor's degree in business administration.
- Candidate must have a minimum of 5 years of progressive leadership in operations within a small-to-mid-sized, cybersecurity focused company, including executive oversight of multi-program portfolios.
- Understanding of service delivery; proposals and BOEs; subcontractor management; program controls (IMS, EACs/ETCs); configuration/change management.
- Familiarity with FAR/DFARS, ITAR/EAR, timekeeping/accounting controls (DCAA readiness), NIST SP 800-171/CMMC Level 2, and facility/personnel security for classified programs.
- General understanding of P&L management, annual operating plans, indirect rate strategy, pricing, cash forecasting, and cost/schedule risk management.
- Systems mindset—selection and integration of PM tools (e.g., MS Project/Smartsheet/Jira), ERP/PSA, CRM; KPI/OKR design and governance cadences.
- Building and scaling teams; establishing QMS; driving cross-functional alignment across programs, operations, quality, security, compliance, contracts, and finance.
- Excellent communication skills; decisive, data-driven decision-maker who fosters accountability and continuous improvement.
- Servant-minded; establishes a culture to empower the team to achieve excellence, values team members, identifies individuals’ strengths and encourages personal growth.
Desired Knowledge, Skills, Abilities
- Ability to obtain and maintain a U.S. Top Secret clearance.
- Advanced degree (M.S./MBA)
- History of improving on-time delivery, margin, and win rates through process and systems improvements; strong customer CPARs.
- Experience operating within a multi-subsidiary corporate structure and coordinating with shared services.
- Evidence of passion to grow as a leader (leadership classes, leadership books, etc.)
About Shee Atika Federal (SHF)
SHF maintains an outstanding work environment that includes competitive compensation, outstanding benefits, and challenging work assignments with opportunities for advancement/career growth. To be considered for employment opportunities you must complete an online application.
Work Environment
Office environment. Requires ability to provide clear, concise, accurate and timely communication, both verbally and in writing (100%). Requires ability to interact professionally with co-workers, management, and client (100%). Occasional business travel may be required. Only requested and approved expenses will be covered by SHF.
EEO Statement
SHF is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. ANR is an advocate of preferential hiring and professional development of qualified Shee Atiká Inc shareholders, their spouses and descendants, and Alaska Natives in accordance with Public Law 93-638.
For further information on our equal opportunity protections as part of the employment process, please see:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Accessibility
SHF is committed to expanding access to employment for people with disabilities and disabled veterans. If you are a qualified individual with a disability or a disabled veteran, and your disability prevents you from applying, please advise what reasonable accommodation SHF can provide to assist you in applying for one of our open positions. You may contact us by sending an email to SGS-HR@sheeatika.gov.
Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation for applying for a specific posted position will be responded to. Requests will be kept confidential and shared strictly on a need-to-know basis.
Please be aware, scammers may try to impersonate our company by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. If you’re unsure, please email sgs-hr@sheeatikagov.com with questions.
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.