Title: PM Operations Manager

Reports To: Plant Manager

Location: Delray Beach, FL

Type: Full-Time | Onsite | Exempt

COMPANY SUMMARY

Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.

JOB PURPOSE

Responsible for the overall success of team and department with day-to-day emphasis on managing people, succession planning, job descriptions, strategy, budgeting, shrink and yield optimization. Exhibits communication leadership while working directly with supply, sales, logistics, distribution, and performance departments. Oversees ongoing production manager scheduling and personnel training.

PRIMARY RESPONSIBILITIES

• Hands on supervision and training of production personnel
• Directs dispatching personnel to ensure the timely and accurate scheduling of customer shipments using customer invoices
• Manages personnel to ensure proper count and physical inspection of merchandise based upon purchase orders received
• Manages proper distribution of products to designated slot locations for stock rotation
• Coordinates the inner-company transfer of products among warehouses for customer deliveries
• Conducts any secondary deliveries to customers due to shortages or mistakes on originally scheduled deliveries
• Coordinates with Purchasing Department to ensure adequate inventory is received and available for prompt customer deliveries, including short pick-up purchases
• Prepares the warehouse for physical inventory
• Oversees proper warehouse, maintenance, and safekeeping
• Maintains warehouse in full compliance with all Federal, State, and local regulatory safety, labor, workers’ comp, and health requirements
• Participates in the overall development of the Division’s Profit Planning Program and control reporting system
• Communicates effectively, ie. Staff meetings, employee reviews, reporting, etc.
• Enforce all Company policies and procedures
• Maintain an effective and productive line of communication and cooperation with other departments
• Prepare all paperwork in a neat, legible, and timely manner
• Complete special projects as assigned
• Performance of specific cost studies as required (e.g. delivery, Labor sorting)
• Control labor cost
• Minimize shrinkage of product
• Establish staffing schedules
• Ensure the maintenance of all warehouse rolling stock, ie. Forklifts
• Ensures that the refrigeration system is working  properly in all sections of the warehouse and that all proper temperature levels are maintained for all stored products
• Selection, training development, motivation, review, and control of warehouse employees to ensure continuity of efficient operations

EDUCATION AND EXPERIENCE

• Fresh Produce/CPG Experience
• Bachelor’s Degree or Equivalent Industry Experience
• 2+ years of Operations Experience
• Basic skills in Microsoft Office, Outlook, Excel, Word & PowerPoint
• Leadership qualities (positively affect/influence others/delegate responsibility)
• Possession of key competencies, including conflict management, business negotiation, organization, and decision-making
• Prepared to complete relevant training and certification provided or requested by the General Manager
• Efficient working knowledge of Food Plant Quality, HACCP, and Good Manufacturing Practices (GMPs)
• Ability to follow complex verbal and written instructions and be able to work independently to evaluate and resolve Quality related problems and identify and communicate short-term remedial actions.
• Embodies a high level of problem-solving skills.  

WORKING CONDITIONS

• Primary work environment includes warehouse, refrigerated cooler/freezer areas, loading docks, production floors, and office settings.
• Regular exposure to cold and refrigerated environments to ensure proper product storage and quality standards.
• Frequent interaction with warehouse personnel, production teams, transportation providers, and cross-functional departments, including Supply, Sales, Logistics, Distribution, and Performance.
• Work schedule may include early mornings, evenings, weekends, or extended hours to support production schedules, inventory cycles, and customer delivery requirements.
• Fast-paced, deadline-driven environment with frequent interruptions and shifting priorities.
• Daily compliance with all company policies, food safety standards, HACCP, GMPs, OSHA regulations, and use of required personal protective equipment (PPE).
• Use of computers, warehouse management systems, and standard office equipment for reporting, scheduling, and communication.
• Exposure to warehouse equipment, such as forklifts, pallet jacks, and rolling stock (operation or oversight).

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods throughout the warehouse, cooler, dock, and production areas.
• Ability to sit for periods of time while completing administrative, reporting, and scheduling tasks.
• Ability to bend, stoop, kneel, reach, and climb stairs or ladders as required in a warehouse environment.
• Ability to lift, carry, push, or pull materials and products weighing up to 40–50 pounds on an occasional to regular basis.
• Ability to work safely around moving equipment and in confined or busy warehouse spaces.
• Manual dexterity sufficient to operate warehouse equipment controls, computers, handheld devices, and office equipment.
• Visual acuity sufficient to perform product inspections, read labels, invoices, reports, and monitor warehouse conditions.
• Auditory ability sufficient to communicate effectively with employees, drivers, and management in a warehouse environment.
• Ability to wear required PPE, including safety footwear, gloves, high-visibility apparel, hair restraints, and temperature-appropriate protective gear.

COMPANY BENEFITS/PERKS

• 401(k)
• Health, Dental, Vision Insurance and more
• Paid Time Off (PTO)

The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.