Benefits: Health, Dental, Vision and Supplemental insurance offer

Hours: 8am-5pm Monday-Friday

PTO: 80 hours PTO after 90 days

10 paid holidays

Pay: $20/hr  

Responsible for providing non-clinical support to the Care/Service Coordination Department for the PathWays for Aging program

Primary duties may include, but are not limited to: 

· Provides non-clinical support to Care and Service Coordination teams

· Gathers clinical information regarding cases and supports collaboration across teams.

· Conducts member/provider outreach as needed. 

· May assist with complex cases. 

· May act as liaison between Medical Management and/or Operations and internal departments. 

· Maintains and updates tracking databases. 

· Prepares reports and documents all actions. 

 Requires a H.S. diploma or equivalent and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background. Understanding of managed care or Medicaid/Medicare strongly preferred. Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.