We are changing the standard of care for millions of untreated sufferers of ENT conditions. We improve patient access to life-changing relief through safe, practical, and effective innovation that changes how and where patients are served. Aerin differentiates itself with our commitment to providing straightforward and clinically proven products so that ENTs and their patients can make treatment decisions together without limits.

At Aerin Medical our values show up as: Aerin Mindset, Integrity, Respect, Innovation and Excellence.

As a Market Access Manager at Aerin Medical, you will be an essential part of our mission-driven team, dedicated to transforming the lives of those with untreated ENT conditions. Your role will involve contributing directly to our commitment to innovation and improved patient care.

Key Responsibilities

• Support education efforts on billing, coding, coverage, and reimbursement for Aerin Medical’s commercially available products, in collaboration with the Market Access Director and other team members.
• Assist in implementing payer engagement tactics and initiatives to support improved access and reimbursement across assigned geographies.
• Respond to inquiries from sales representatives, providers, and customers regarding reimbursement and access-related topics.
• Participate in the development and distribution of reimbursement tools, content, and training materials.
• Assist with tracking and reporting key market access metrics and trends, supporting the team’s efforts with timely data and insights.
• Contribute to internal team projects and cross-functional initiatives, including field training sessions, webinars, and new business support.
• Collaborate with the Aerin Reimbursement Center (ARC) to understand case workflows and payer issues that impact patient access.

Education:

• Bachelor’s degree in business, Health/Life Sciences, Healthcare Administration, or a related field highly preferred

Experience:

• 3–5 years of experience in the biotechnology, pharmaceutical, or medical device industry.
• At least 2 years of experience in reimbursement, market access, health policy, or a related role.
• Familiarity with reimbursement processes, medical coding, and commercial payer dynamics.
• Prior experience supporting field teams or customer service preferred.
• ENT experience a plus but not required.

Skills and Attributes:

• Solid understanding of U.S. reimbursement concepts (CPT, HCPCS, payer coverage, claims processes).
• Proficient in Microsoft PowerPoint, Excel, and Word.
• Strong communication and interpersonal skills, with the ability to explain complex information clearly.
• Highly organized with strong follow-through and attention to detail.
• Comfortable working in a fast-paced environment and managing multiple priorities.
• Collaborative mindset and eagerness to learn and grow within the organization.

BENEFITS AND PERKS:

Our culture is rooted in our core values everyday, in everything we do.

Our benefits focus on the 5 dimensions of wellbeing: physical, financial, emotional, career and community. Physical benefits include Medical – PPO & HSA with co-contribution, Dental, Vision, Accident Insurance, Critical Illness, Hospital Indemnity, and onsite Tonal & Peloton. Financial benefits include HSA/FSA, Lifestyle Spending Account, Long Term Disability, Life Insurance, a monthly stipend to cover phone and tech costs, employee discounts, and weekly office lunches. Emotional benefits include Employee Assistance Program, 5 free counseling sessions per issue per year, 80 hours sick leave, 13 holidays, and flexible vacation (exempt employees). Career and Learning & Development opportunities with Aerin led leadership trainings. Community initiatives which include Aerin “give back” week, family days as well as Aerin holiday giving.

COMPENSATION:

Salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.