Electrical Service Technician

Join a mission that truly matters.
At Kreg Therapeutics, we partner with hospitals to improve outcomes for their most complex patients. Our specialty beds and 24/7 rental services help clinical teams mobilize patients safely, efficiently, and compassionately. As a fast-growing, mission-driven company, we empower our teams to take ownership, innovate, and make measurable impact every day.

We are seeking a dedicated Field Service Representative (FSR) to support our operations through the delivery, setup, service, and pickup of rental medical equipment. This hands-on role is essential in helping medical teams provide high-quality care.

About the Role

We are seeking a skilled and detail-oriented Electrical Service Technician to support the testing, servicing, and repair of medical devices. In this role, you will play a key part in ensuring product safety, regulatory compliance, and overall product quality. You’ll collaborate closely with production, quality, and engineering teams while contributing to continuous improvement initiatives in a regulated medical device environment.

This position is ideal for someone who enjoys hands-on technical work, problem solving, and working within structured quality systems.

Key Responsibilities

Electrical Safety Testing & Quality Assurance

• Perform electrical safety and functional testing (including HiPot, Ground Bond/HiAmp, and Leakage Current) in accordance with IEC 60601 standards and internal procedures
• Conduct biomedical electrical inspections to support regulatory and quality compliance

Service & Repair

• Diagnose, troubleshoot, and repair electrical and electronic components of medical devices
• Support field returns and RMA evaluations, including root cause analysis and rework documentation

Production & Manufacturing Support

• Troubleshoot electrical and electronic issues in production and manufacturing environments
• Perform firmware loading and support final functional testing of finished goods as needed

Fixture & System Validation

• Assist with validation and support of electro-mechanical test fixtures and automated testing systems

Documentation & Continuous Improvement

• Maintain accurate records of testing, service activities, and quality data in compliance with ISO 13485 and FDA QSR requirements
• Contribute to documentation updates and process improvements to support efficiency and compliance

Required Skills & Capabilities

• Proficiency in soldering and rework of SMT and through-hole components
• Knowledge of ESD practices, lockout/tagout procedures, and general workplace safety
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Strong attention to detail with the ability to follow written procedures precisely
• Effective written and verbal communication skills

Qualifications

• Technical      diploma or certificate in Electronics, Electrical Engineering Technology, Biomedical Equipment Technology, or a related field (Associate degree preferred)
• 2 or more years of hands-on experience in electrical testing, service, or manufacturing support of electronic or medical devices
• Familiarity with applicable safety standards (IEC 60601, ANSI/AAMI ES60601-1) and test equipment such as HiPot testers, digital multimeters, oscilloscopes, and safety analyzers
• Experience working in a regulated environment with quality systems and documentation requirements

Physical & Work Environment Requirements (ADA-Compliant)

• Ability to perform fine motor tasks such as soldering, testing, and component handling
• Ability to sit or stand for extended periods while performing testing or repair activities
• Ability to lift and move equipment or components with reasonable accommodation if required

Accessibility & Equal Opportunity Statement 

Kreg Therapeutics is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

We provide reasonable accommodations to qualified individuals with disabilities throughout the recruitment, hiring, and employment processes. If you need assistance or accommodation due to a disability, you may contact us at any time during the application process.