Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or 

the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

TFH is seeking a detail-oriented and extraordinary Director of Data Analytics to join our team.  If you have a passion for numbers, the effect they have on an organization and enjoy making sharp, informed decisions and recommendations to leadership, this is the position for you.  We cultivate a culture where collaboration and open communication connect every facet of our organization.

Essential functions of the role are:

Clinical and Operational:

 •    Extract and analyze data from the EHR (AthenaOne and Dentrix Enterprise) to support quality improvement, care coordination, and compliance initiatives.

•    Collaborate with clinicians and care teams to develop dashboards and reports that inform patient care, population health management and other needs.

•    Monitor key clinical performance indicators such as appointment utilization, follow-up adherence, screening compliance, and disease outcomes.

Revenue Cycle:

 •    Provide data analysis to support billing efficiency, claims reconciliation, payer mix evaluations, and reimbursement trends.

•    Work with finance and administrative staff to identify and address revenue concerns or workflow inefficiencies using data insights. 

Development and Foundation:

•    Partner with Foundation to provide data on patient demographics, service volumes, and impact metrics to inform grant proposals, donor reporting, and fundraising campaigns.

•    Generate compelling data visualizations and impact reports that help tell the story of the organization’s mission and outcomes to external stakeholders and prospective donors.

Data Management & Infrastructure:

•    Maintain data integrity and validation protocols when working with data from EHR and other systems (e.g., donor management platforms, CRMs, financial software).

•    Ensure compliance with HIPAA and data security best practices in all aspects of data handling.

•    Other duties as assigned

•    Bachelor’s degree in a related field (e.g., Data Science, Public Health, Health Informatics, Statistics, Information Systems).

•    3–5 years of experience in data analysis, preferably within a healthcare or nonprofit environment.

•    Proficiency in working with EHR systems and exporting/transforming healthcare data.

•    Candidate should be an Excel “Power user” with experience using Power Query. PowerPoint, knowledge of SQL and database systems needed. 

•    Excellent communication skills and ability to collaborate with cross-functional teams and especially non-technical actors like clinicians.

•    Strong analytical thinking and problem-solving abilities.

TFH welcomes resumes from both full-time and part-time candidates. This role offers a hybrid work arrangement (remote and on-site), aligned with the operational needs of the organization.