Job Summary

The DBA supports Origin and utility-industry clients by designing, deploying, and maintaining secure, high-performance database environments across cloud and hybrid architectures. This role ensures database reliability, scalability, and compliance for Utilities applications and the Origin SmartCity SaaS platform. The DBA collaborates cross-functionally to align database operations with business requirements and service-level objectives.

Essential Job Functions

Solutions & Domain Experience

• Design, deploy, and administer Origin and client database architectures across dev, test, prod, and public environments.
• Perform Oracle database installations, patching, upgrades, and migrations for Oracle Utilities products (CC&B, C2M, MDM).
• Maintain and troubleshoot OUAF environments, including WebLogic and Fusion Middleware.
• Implement backup/recovery, disaster recovery, and high-availability configurations (RAC, Data Guard).
• Monitor and tune performance across environments to maximize uptime and reliability.
• Enforce database security, access controls, and encryption per Origin/client IT standards.
• Investigate and resolve user-reported issues; track and mitigate recurring problems.
• Support SaaS applications (billing, CIS, MDM) and their underlying databases.
• Manage hybrid (on-prem/cloud) architectures and ensure data synchronization and integrity.
• Align database operations with SaaS release cycles and CI/CD patterns.
• Integrate third-party utility SaaS modules and maintain data consistency.
• Design change management/versioning strategies to minimize service disruption.
• Develop disaster recovery and business continuity plans for 24/7 utility SaaS operations.

Customer Focus

•   Collaborate with architects, PMs, and developers to align database capabilities with project needs.
• Communicate clearly with internal teams and client stakeholders via presentations, documentation, and incident updates.
• Provide proactive status, change, and incident communications focused on uptime and impact.
• Document configurations, changes, incidents, and performance improvements for transparency.
• Translate utility business requirements (e.g., meter-to-cash, outage response) into database solutions.
• Build dashboards to report uptime, availability, and performance metrics to clients.
• Act as database service owner, ensuring SLA adherence and root-cause resolution.
• Partner with utility operations and field teams to design data flows and database solutions.
• Deliver training and documentation for client technical teams on database usage and reporting.

Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Effective collaboration across distributed teams.
• Strong organizational and prioritization skills.
• Commitment to continuous learning and Oracle technology updates.
• Accountability for meeting SLOs and uptime targets.

Skill Requirements

Required Skills

• Oracle Database Administration (12c/19c/23ai), SQL, and PL/SQL.
• Performance tuning, monitoring, backup/recovery, and security controls.
• Database migration, patching, upgrades, and lifecycle automation (provisioning, cloning, decommissioning).
• Multi-environment management (dev/test/prod) and tenant isolation.
• Experience with containerized deployments (Kubernetes, Docker) and DBaaS in utility SaaS platforms.
• Chargeback/show-back metrics for shared services.
• Data privacy and compliance (NERC CIP, GDPR, CCPA); auditing controls (PCI, SOC2).
• Schema/index design for high-volume metering/usage data.
• Support for streaming ingestion (IoT/meter data) and OLTP/OLAP coexistence.
• Capacity planning, performance forecasting, elastic scaling, and cost optimization.
• Tuning for concurrency, latency, and high availability in multi-regional SaaS deployments.

Desired Skills

• Oracle Cloud Infrastructure (OCI) certification.
• Experience with Oracle Utilities Applications (CC&B, C2M, CCS).
• WebLogic Server and Fusion Middleware.
• Linux/Unix shell scripting.
• Oracle RAC and Data Guard.
• Familiarity with DevOps tools (Ansible, Jenkins, Git).

Experience/Education Requirements

• 5+ years of experience as an Oracle DBA in enterprise environments
• 2+ years of experience supporting Oracle Utilities or OUAF-based applications preferred
• 2+ years managing databases in a multi-tenant SaaS environment
• Demonstrated experience managing multiple environments (dev/test/prod) and ensuring high availability.
• Bachelor's degree in Coputer Science, Information systems, or related technical field

Certification Preferences (preferred but not required)

• Oracle Certified Professional (OCP) or equivalent certification preferred.
• Oracle Cloud Infrastructure (OCI) certification is desirable.