Type: Full-time, Non-exempt (hourly)
Employer of Record: Inland SoCal 211+
Typical Hours: 8:30 a.m. – 5:00 p.m.
32 hours/week. Some evenings and weekends.
Department: Economic Mobility
Location: Hybrid – Riverside, CA
Reports To: Program Manager
Grant Funded: Yes, Eligible for Transfer: Yes
Pay Range: $28.00 - $35.00 per hour, payable bi-weekly
Benefits: Medical, vision, and dental coverage; long-term disability and other insurance; 403b
retirement plan; sick leave; accrued vacation; and a 32-hour workweek.
Preferred Start Date: December 2, 2025
WHO WE ARE
In partnership with Inland SoCal United Way, Inland SoCal 211+ mobilizes communities to action so all
can thrive. For over 90 years, we’ve answered the call, actively listening and responding to local needs.
We champion community resiliency, financial security, and health under the values of excellence,
empathy, and equity. With over 100 staff members and 1,200 volunteers, we serve 1 million people in
Riverside, San Bernardino, and East Los Angeles Counties. Together with community partners and
those we serve, we're working towards a future where every person in our communities can achieve
what they envision for their lives. To learn more about our workplace culture, visit
www.inlandsocaluw.org/careers.
WHO YOU ARE
Mission-Focused: Your goal is to create change for better lives and healthier communities. You
engage donors, volunteers, and the community, striving to accomplish shared goals and making the
best judgments for the community and organization.
Relationship-Oriented: You prioritize people over processes, cultivating relationships for common
goals. You value diversity, practice effective communication, and actively listen to diverse input.
Collaborator: You achieve change through collective action and partnership. You share community
knowledge, focus on shared goals, and seek win-win solutions while maintaining core values.
Results-Driven: You are dedicated to measurable goals for the common good. You communicate
goals, motivate others, promote innovation, and drive resources to deliver excellent service.
Brand Steward: You grow and protect the organization's reputation with integrity and strong ethics.
You act according to the organization's values, take appropriate action, and maintain transparency.
JOB PURPOSE
The 211 Careers program provides job training and placement to expand access to in-demand careers
and strengthen the Inland SoCal Region’s economy. Since 2018, we have helped over 1,200 job
seekers prepare for employment and directly placed over 600 into quality jobs. The Job Developer
builds employer relationships to meet regional workforce needs by connecting qualified job seekers
to sustainable employment opportunities. This position establishes and maintains working
relationships with employers, industry organizers, community partners, and educational providers to
secure employment and training opportunities; assesses and matches job seekers with training and
career pathways; and supports promotion of the 211 Careers program. A successful candidate will have
a passion to assist all people to thrive financially, and the experience and skills to work with job
seekers from many backgrounds, including low-income, unhoused, reentry, dislocated workers,
Veterans, and people with significant barriers to employment.
ESSENTIAL DUTIES
Job Development
• Build and cultivate new partnerships with employers, unions, educational services, and
community-based organizations while sustaining and growing current partnerships.
• Identify top industries and career pathways for job seekers with barriers.
• Create and maintain employer partner database.
• Work closely with the Employment Coordinator to meet training and job placement goals.
• Create employer engagement by coordinating activities that promote employer relationships.
• Build rapport and relationships with community partners and Second Chance employers.
• Track monthly outcomes and outreach activities, perform and data input for the Case
Management System and produce weekly and monthly reporting of goals and activities.
Employer Engagement and Job Matching
• Communicate effectively with multiple employer partners and job seekers simultaneously,
including individuals affected by incarceration or long-term unemployment.
• Coordinate, organize, and participate in quarterly job fairs, on-site recruitment events, Lunch &
Learns, and other workforce events held by Inland SoCal United Way and Inland SoCal 211+.
• Coordinate participant attendance and provide team support at work-readiness workshops.
• Participate in and attend regional Chamber of Commerce events and professional association
network mixers in coordination with the External Affairs department.
• Attend public speaking engagements, outreach events, job fairs, and partner events.
• Assess client skills and abilities and effectively conduct job matching.
Community work is ever-changing because the needs of the community are our foremost mission.
This list represents the typical responsibilities of the role, but other duties may be assigned. You will
be expected to perform other tasks as required by your role and the organization's operational needs.
QUALIFICATIONS
• Applicants should have the education, experience, and/or training necessary to fulfill the job
duties and responsibilities. Examples of how this requirement may be met include:
o Master's degree in health or human services such as social work, human services,
sociology, psychology, public health, or a related field with 1 year of relevant
experience; OR
o Bachelor's degree with 2 years of relevant experience; OR
o Associate's degree with 4 years of relevant experience; OR
o High School Diploma, GED, or High School Equivalency with 6 years of experience in a
relevant field with demonstrated leadership and progressive responsibility.
• Experience working with employers, staffing agencies, and industry organizers.
• Ability to effectively communicate verbally and in writing in a business professional manner,
including strong public speaking skills.
• Ability to convey and deliver the utmost customer service when communicating with staff,
employers, other partners, and participants.
• Knowledge of job readiness skills such as resume writing, interview techniques, and mock
interviews, with strong resume writing skills.
• Understanding of the local labor market in Riverside and San Bernardino counties.
• Strong writing skills, including grammar and ability to summarize, and proficient computer
skills, including competency with Microsoft Office and a variety of software.
• Preference for:
o Familiarity with WIOA or governmental workforce programs.
o Experience in CalJOBS and/or motivational interviewing.
o Candidates who are bilingual in English/Spanish.
• Ability and commitment to using a trauma-informed and equity lens and empathetically
respond to the interconnectedness of barriers experienced by participants.
• Physical Requirements: Work is performed in an office using standard office equipment such
as the telephone, computer, fax machine, and copier. Tasks include moving objects like
laptops and chairs, repetitive wrist and hand motions, document preparation and analysis,
transcribing information, navigating software, and prolonged sitting. These represent what is
necessary to perform the essential duties. Reasonable accommodations for individuals with
disabilities will be provided, as required by applicable law.
• Driving: This position requires the ability to travel to and from community meetings and
events and, if driving, a clean driving record. Mileage is reimbursed at IRS standard rate.
• Remote and Hybrid Work Requirements: For work performed remotely, employees must
have access to a private high-speed internet connection and private work area in which non-employees cannot access or overhear confidential information. Remote work locations are
subject to the same professional conduct and safety requirements as in-person work.
• Communication: Demonstrate effective verbal and written communication skills, including
but not limited to active listening and the ability to adapt communication style to the
audience (e.g., colleague, client, external, in-person, virtual, or written), as appropriate to role.
• Lived Experience: Applicants who share lived experience with the communities and
populations we serve are strongly encouraged to apply.
These are basic qualifications to meet the requirements of the position. However, we encourage
individuals to apply if they believe they have the necessary skills, knowledge, and experience to
perform the job duties, even if their qualifications do not match 100%. We encourage applicants to
think broadly about their background and skill set to thrive in the role.
GRANT FUNDED POSITION
This full-time, non-exempt position is grant funded through March 2027 and carries the possibility that
it may not be renewed if further funding is not obtained. The availability of grant funds does not
guarantee continued employment.
TRANSFER ELIGIBILITY
With cross-training, sufficient performance, and job availability, this position is eligible to apply for
transfer or promotion to similar internal positions. An open position does not guarantee transfer,
promotion, or continued employment.
32-HOUR WORKWEEK
Effective July 6th, 2025, we revised the standard workweek for all full-time employees to 32 hours in a
6-month trial period. Continuation is contingent on the trial's success. This position's schedule and, if
it’s hourly, the pay rate, may revert to a 40-hour workweek on a company-wide or department basis.
HIRING POLICIES
Inclusion: People who are justice involved, people of color, people who identify as LGBTQIA2S+, and
people with disabilities are highly encouraged to apply for vacant positions at all levels.
Equal Employment Opportunity: Employment opportunities at ISC211+ are based upon one's
qualifications and capabilities to perform the essential functions of a particular job. All employment
opportunities are provided without regard to race, religion, color, sex, national origin, age, military
status, veteran status, disability, genetic information, ancestry, medical condition, reproductive health
decision making, marital status, victim of violence status, gender identity, gender expression, sexual
orientation, or any other characteristic protected by applicable law.
Fair Chance Act: ISC211+ will consider qualified applicants with a justice-impacted history under the
California Fair Chance Act. You do not need to disclose your criminal history or undergo a background
check until a conditional job offer is made. If a conviction directly related to the job is found, you will
have the opportunity to explain, provide mitigating evidence, or challenge the report's accuracy.
Pre-Employment Screening: All offers of employment are contingent upon satisfactory background
screening and drug test results. As the recipient of federal funds, this company participates in E-Verify.