Service Lead Coordinator HSC
Los Angeles, CA Workforce Development Department
Job Type
Full-time
Description

 Under the supervision of the Program Manager and Associate Director, the Service Lead Coordinator will guide a cohort of approximately 25 Corps Members. The Coordinator is responsible for ensuring that each participant meets both their service and employment or educational goals and receives high-quality support throughout the program year.

PROGRAM DESCRIPTION

The Homeless Service Corps provides job skills training and paid employment to young adults who support programs and services aimed at addressing homelessness and housing instability in Los Angeles. The program has a two-fold mission:

  1. Strengthen local efforts to combat homelessness and housing insecurity by placing young adults in roles that directly support      service providers.    
  2. Equip participants with meaningful work experience, job training, and career exploration opportunities to prepare them for      long-term employment in the homeless services and social impact sectors.  

Participants, known as Corps Members, commit to completing 1,000 hours of service (approximately 15-20 hours per week) over a 12-month period while also potentially being enrolled in a post-secondary education program (community college, high school equivalency, certificate program, etc.).Each Corps Member is placed with a community-based organization that specializes in areas such as:

  • Housing Rights Advocacy
  • Homeless Services
  • Interim Housing
  • Permanent Housing
  • Emergency Shelter Services
  • Rapid Re-housing 
  • Homeless Outreach and Engagement    

Corps Members receive mentorship, wraparound services, and professional development support through the City’s YouthSource Centers.

PROGRAM ELIGIBILITY:

  • Be 18-30 and live in the City of Los Angeles
  • Have work authorization to work in the U.S
  • Not be a current/former AmeriCorps participant
  • Meet income requirements

And at least two of the following:

  • Have difficulty finding employment
  • Are unemployed and/or out of school
  • Are or were justice-involved
  • Are in or transitioning from foster care
  • Are engaged with the mental health or substance abuse system
  • Are unhoused/housing insecure/at risk of becoming unhoused


KEY RESPONSIBILITIES

  • Enroll Corps Members into YouthSource Center Program
  • Collect and manage all eligibility documentation? Input and maintain accurate data in Salesforce, CalJobs, and Hire LA’s Youth portal
  • Track and ensure completion of 1,000 hours of service per Corps Member (approx. 15-20 hours/week)
  • Facilitate regular check-ins, meetings, and professional development workshops with Corps Members
  • Review and process timecards and payroll accurately and on schedule
  • Serve as the main liaison between Corps Members and their service site supervisors
  • Maintain clear records of program metrics and milestones 
Requirements
  • Strong communication skills and ability to engage diverse populations
  • Cultural competency and cross-cultural relationship-building skills
  • Resourcefulness in connecting individuals to appropriate services and supports
  • Ability to prioritize, multitask, and manage projects independently
  • Case management or coaching experience? Proficiency in time tracking and organizational systems

  

  • PREFERRED QUALIFICATIONS
  • Bachelor’s degree from an accredited institution (preferred fields include social sciences, ethnic studies, or justice studies, though all majors are welcome
  • 1–2 years of experience in youth development, leadership, community organizing, or similar roles 
  • Understanding of the systemic issues contributing to homelessness and housing insecurity in Los Angeles
  • Experience supervising peers, mentoring youth, or working collaboratively on a team

Spanish fluency preferred 


 

SALARY

$25.50 - $27.00 hourly

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:

BENEFITS

14 Paid Holidays

On-Demand training memberships to bolster professional development

Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance

401k eligibility from day one & up to 3% matching after one year

529 Educational Savings Plan from Principle

Flexible Spending Account (FSA)

Short & Long Term Disability

Accident & Hospital Indemnity

Whole life insurance with cash benefits

Identity Theft Protection and Legal Services

Discount pet insurance through ASPCA

Generous work/life balance


All candidates are subject to pass background check conducted by Los Angeles County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Veronica Garcia (213) 743-6193

Salary Description
$25.50-$27.00 hourly