IMPLAN is the world's most trusted economic impact modeling SAAS company located in Huntersville, NC.  IMPLAN enables consultants, governments, academic researchers, economic development organizations, and companies to understand economic impacts – and most importantly, how to leverage them.

We have been around for over 40 years and are entering the next phase of growth fueled by our cloud software platform. Reception has been exceptional, we have an excellent lead investor, and we are ready to accelerate!

We are expanding our account management team and looking for an Enterprise Account Manager. We are seeking candidates with a  passion for working with existing clients to expand the value$ they get from using economic analytics software to drive better organizational outcomes. Economic Impact Analysis supports a wide variety of use cases that can add value to private and public sector organizations. 

Historically, IMPLAN has sold into a specific person or team for a particular use case. We have already broadened our customer base to include large multinational corporations, as well as federal and state governments. This role represents the opportunity to grow a new function inside of IMPLAN alongside the Director of Enterprise Accounts. The role will work with a named account list to leverage our current champions to better penetrate IMPLAN throughout the client’s organization and drive expansion revenue.

Primary Responsibilities

• Build trusted relationships with the primary buyer(s) and user(s).
• Identify other teams, business units, etc. for expansion revenue opportunities.
• Expand use cases with both current users and other users within the organization.
• Nurture executive level relationships inside clients to ensure the value of IMPLAN is known throughout leadership.
• Partner with Customer Success to ensure alignment and continued high customer satisfaction.
• Understand the various use cases of IMPLAN and be able to demonstrate value using the application and underlying data.
• Experience in software sales and account management, specifically around expansion revenue.
• Experience navigating large, complex, and multinational organizations.
• Strong skills in logic and problem solving, conceptual thinking, and deductive reasoning.
• Excellent verbal and written communication skills.
• Ability and presence to work with everyone from CxO to individual contributors.
• Comfort and familiarity with a team-based work environment.
• Ability to self-direct and prioritize with minimal supervision.
• Willingness to learn, adapt, and be challenged.
• Proficiency with Microsoft Office, Google Suites, and CRM systems like Salesforce, Hubspot, etc.
• Ability to travel.
• Fluency in English.

Required Education

• Bachelor's degree in Economics, Business, Economic Development, Planning, Public Policy, Urban Studies, or a closely related field.

Other Duties

• Please note this job description is not designed to cover or contain an exhaustive list of activities, duties, or responsibilities required of the role. Additional responsibilities and duties may change a) at any time and b) without notice.

What We Offer

At IMPLAN, we have crafted a collaborative and welcoming workplace focused on achieving the specific goals laid out by our community. We are always seeking agile, engaged, and high caliber people to join our team. We are a fully remote company with the option to work from our Huntersville, NC office. We offer company social outings and a workweek that ends at 3 p.m. on Fridays. Benefits offered include:

• Medical, Dental, Vision, Short & Long Term Disability, and Basic Life insurance 
• Flexible Spending Accounts
• Retirement 401k plan with Company Match
• Gym Membership Reimbursement
• Paid Time Off and 10 Company Paid Holidays

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

Other

IMPLAN is a remote workplace. This role requires travel to our Huntersville, NC office or other locations for team meetings and client visits.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veterans status, or other legally protected status.