This position will be temporarily remote due to Covid-19 restrictions. The hours are 9:00 a.m.–5:30 p.m., Monday–Friday.
If you take pride in helping others, love solving problems, and have the skills to provide business-to-business client services as well as outstanding assistance to consumers, then we encourage you to apply to join The Music People’s customer-service team. This is a valuable opportunity to enjoy a healthy work-life balance, progressive compensation, and full benefits while collaborating with a team of music-industry-savvy professionals, many of whom are musicians themselves.
A four-time Hartford Courant Top Workplace award winner, most recently in 2020, The Music People is an established international business-to-business supplier of music-instrument accessories and pro-audio equipment to music retailers and sound contractors. A consistent Music Trades top-100 global supplier, we have over four decades of experience supporting musicians in 80 countries. Our employees and leadership contribute their knowledge and abilities to two brand divisions: On-Stage, the designer, manufacturer, and supplier of over 700 music-instrument stands and accessories, and TMP-Pro, a distributor of more than 200 pro-audio, video, lighting, and accessories brands.
Join Our Team
We are seeking a professional with music-industry product experience who can work independently as well as collaboratively, contributing to a team supporting our sales department and customer base. If you have the skill set and drive to flourish as part of a customer-service team in a successful, continually growing company, then we’d like to hear from you.
Interface with other teams and personnel by:
Interface with vendors by:
Interface with customers by:
Completing weekly and monthly reports to assist other departments and customers
Maintaining and updating department documentation and procedures
Applicants should possess the following skills and qualities to perform this role effectively:
* Knowledge of music-industry products strongly desired.
** Proficiency with MS Dynamics 365 Business Central and SharePoint is an advantage.
While we are serious about providing fast, fair, reliable service to our customers, The Music People also encourages a casual and friendly office environment. In addition to this positive and inclusive culture, we offer a healthy work-life balance that respects regular non-working hours, progressive compensation, educational opportunities, and competitive benefits including health care options and 401(k) matching. Please apply by submitting your résumé and cover letter demonstrating how you would be an asset to our team. We look forward to learning more about you.
Interested candidates will be tested on data entry speed and accuracy.
Salary: $17.00 - $20.00 hr / depending on experience