With over 25 years of experience in the field, WeConnect Global has gained a wealth of knowledge and expertise in turnkey deployment services for fiber infrastructure. Utilizing our workforce in the broadband industry has enabled us to develop the necessary know-how to handle complex projects and deliver high-quality results to our clients.

• Oversee all installation operations within an assigned U.S. region 
• Ensure adequate technician coverage and resource allocation 
• Maintain high-quality installations and SLA compliance 
• Drive efficient day-to-day operational execution 
• Supervise and support field technicians and third-party partners 
• Conduct quality audits and ensure performance standards are met 
• Resolve operational issues and escalations 
• Ensure compliance with safety standards and inventory management 
• Monitor field performance and identify areas for improvement 
• Provide regular performance reporting to leadership 
• Play a key role in delivering operational excellence and a strong customer experience 
• Full-time position with regular travel throughout the United States 

**Full job description can be requested

What’s in it for you?

• Paid Time Off
• 6 Paid Holidays
• Company paid premiums for Short-Term Disability & Life Insurance
• Employee Assistance Program

Voluntary Benefits offered:

• 401(k) with Company Match
• Medical
• Dental
• Vision
• Long Term Disability
• Accident & Critical Illness Insurance

• At least 2 years of supervising experience in the telecom field.
• Knowledge of antenna assembly, wiring, alignment and activation (desirable).
• Experience in route management, daily activities and installation fulfillment.
• Management of mobile tools (CRM, routing apps, GPS).
• Basic knowledge of inventories and equipment control.
• Excellent customer service and leadership skills as well as written, verbal and interpersonal communication skills.
• Valid driver’s license with a driving record that meets the company’s minimum safety standards.
• Follow-through and the ability to multi-task and meet deadlines.

Schedule:

• Regularly scheduled to work 40 hours a week.
• Willing to work flexible hours, including weekends and holidays as needed in addition to regular travel. 
  

Employment is contingent on the successful completion of a pre-employment screen, including an acceptable driving record.