Tier 1 Help Desk Technician
Description

• Must be a team player. Training provided.

• Customer service skills (experience with call centers/help desk)

• Technical troubleshooting

• Desk-side tech support (keyboards, mice, printers, monitors, desk set ups, conference rooms)

• Ability to understand technical instructions

• Ability to work in a closely supported/supervised position

Requirements

Clearance: Active Secret or Interim Secret

Certification: A+ or network+ required (SEC+, CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP+, CISA or CCNP Security also acceptable. Sec+ or SSCP would be ideal.