Job Title: Senior Technical Consultant

Department: Operations – PMO 

Reports To: RavenTek Program Manager

Location: Remote

Schedule: Monday – Friday 

Hours: Full-time, 40-hours/week

FLSA Status: Salary, exempt

Clearance: Ability to obtain Secret level

Position Summary

The Senior Technical Consultant is responsible for delivering advanced technical services that support mission and customer initiatives. This position provides senior-level technical expertise across a broad range of project types, strengthens RavenTek’s technical bench, and plays a key role in customer engagement, proposal development, and solution architecture. The Senior Technical Consultant works closely with project teams and clients to ensure high-quality outcomes and serves as a technical leader across assigned engagements. The performance of this position is key to RavenTek's performance on our contracts, and therefore RavenTek's mission to support our customers.

Essential Duties and Responsibilities

• Deliver senior-level hands-on technical services.
• Lead troubleshooting, configuration, and implementation efforts in customer environments.
• Collaborate with Project Managers, engineers, and clients to ensure successful outcomes.
• Maintain and expand advanced technical skills relevant to RavenTek’s core service offerings.
• Complete internal training, certifications, and product knowledge-building aligned with RavenTek offerings (e.g., Armis, Splunk, Riverbed).
• Contribute to solution development, technical playbooks, and reusable processes.
• Support and sometimes lead scoping sessions, technical assessments, and discovery calls.
• Provide senior-level technical input for proposals, ROM estimates, and solution designs.
• Support POCs, demos, and virtual lab maintenance as needed.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Submit Monthly Status Reports on a regular basis, as required. 
• Monitor RavenTek email on a regular basis and respond accordingly.
• Complete required compliance training as assigned.
• Other duties as assigned.

Knowledge and Critical Skills

• Expert troubleshooting and technical problem-solving skills.
• Ability to independently support multiple concurrent tasks with minimal oversight.
• Strong customer-facing communication and presentation skills.
• Ability to rapidly learn and adopt new technologies and tools.

Education & Work Experience

• Bachelor’s degree in IT, Computer Science, Engineering, or related field; or eight years of progressive technical experience in lieu of a degree.
• Senior-level experience working in consulting, federal contracting, or managed services.

Certifications, Licenses

• CompTIA Network+, Security+, CySA+, CASP+ preferred.

Special Requirements

• Must be able to obtain and maintain Secret level clearance.

Work Environment

Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.

Physical Demands

To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential. 

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.