Description
The Specialist identifies and opens new membership opportunities worldwide by researching markets to find local leaders, conducting AI-assisted deep dives, assessing IMP (Ideal Member Profile) fit, and initiating SPIN-based outreach. The role prepares concise VP briefings on priority markets, builds and maintains a clean pipeline, drives progression through proposals, and prepares membership contracts for signature.
Key Responsibilities
Market Research & Targeting
- Map target markets and identify market-leading independent brokerages by share, reputation, awards, and growth signals.
- Conduct AI-assisted deep dives (ownership, leadership bios, digital presence, PR, recruiting posture, M&A).
- Maintain and refine the Ideal Member Profile (IMP) with clear fit/disqualifier criteria
- Build and update prospect lists and data sets from licensed and public sources.
Business Development Support
- Prepare one-page market and account briefings for the VP Global BD; recommend tiering and outreach sequence.
- Highlight territories for expansion and provide competitive snapshots versus franchise brands and peer networks.
- Coordinate with Global BD to pass qualified prospects and align next steps.
Outreach & SPIN Enablement
- Draft opening emails and short cadences applying SPIN; A/B test subject lines, hooks, and CTAs.
- Create SPIN question scripts tailored to persona and market maturity for VP discovery calls.
- Conduct compliant outreach to prospects via LinkedIn and other social channels; hand off booked meetings.
Pipeline & CRM Hygiene
- Log all activities, notes, and next steps in CRM; keep stages, probabilities, and close dates current.
- Maintain data quality (contact roles, account hierarchy) and adhere to naming and SLA standards.
- Track reply rates, meeting rates, stage conversions, and cycle times; surface risks early.
Briefings, Reporting & Collateral
- Produce concise VP briefings, discovery worksheets, and objection-handling notes.
- Keep a library of market one-pagers, competitive summaries, and case snapshots.
- Monitor campaign and sequence performance; recommend adjustments based on data.
Contracting & Close Support
- Prepare proposal documents and membership agreement packets; coordinate redlines with Legal where needed.
- Manage DocuSign routing and approvals; ensure accurate records at close.
- Capture win/loss reasons and feed back into IMP, messaging, and market prioritization.
Member Handover & Relations (Light)
- Coordinate with Member Services for smooth onboarding post-signature.
- Collect early success notes/testimonials suitable for marketing use.
Events & Lists (Selective)
- Support event-driven outreach (rankings, conferences, awards); coordinate with VP Global Communications for materials and displays.
Requirements
- Experience in market research, sales development, membership development, or partnerships (real estate or B2B networks a plus).
- Working knowledge of SPIN selling and strong business writing skills (briefs + short-form email).
- Proficiency with CRM (Salesforce/HubSpot), LinkedIn Sales Navigator, and email engagement tools.
- Comfortable using AI tools (e.g., ChatGPT) for synthesis, validation, and first-draft content.
- Strong organization, follow-through, and pipeline discipline; data-driven and detail-oriented.
- Professional presence with a service mindset; able to collaborate across global teams and time zones.
- Familiarity with e-signature workflows and basic contracting processes (not legal counsel).
- Compliance awareness (GDPR/PECR/CCPA) and respectful outreach practices.
Tools (Preferred)
- CRM: HubSpot
- Data/Research: LinkedIn Sales Navigator, industry rankings/press databases