Description
We are looking to add a full-time Customer Relations Admin to our team!
Responsibilities:
- Have excellent customer service skills and great phone presence with external and internal vendors
- Direct phone calls as needed
- Assist customers with order fulfillment status and tracking of shipment
- Utilize inventory software to retrieve real time updates
- Invoice data entry
- Coordinate with outside vendors to place orders and schedule deliveries
- Communicate with executive administrative assistants to handle requests from management and employees
Benefits:
- Day shift, no weekends
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan with company matching
- Vision insurance
Requirements
Requirements:
- Strong sense of responsibility and ability to complete tasks with minimal supervision
- Proficient with Microsoft Office Suite; specifically, Microsoft Excel
- Detail oriented
- Organization skills
- Impeccable written and oral communication skills
- Ability to listen and receive direction well
- Experience managing third party relationships
- Negotiation skills
- Freight claim processing is a plus