SUMMARY: The Integration Care Facilitator works as an integral part of the Program Team. The Integration Care Facilitator will perform, but is not limited to, the following duties: administration of program record-keeping, conducting interviews, intakes and assessments, developing, implementing and monitoring individualized service plans, case reviews, and advocacy. This position may require a flexible schedule including 1st and 2nd shifts. The agency has the right to change shifts based on the needs of the organization.

ESSENTIAL FUNCTIONS:

Position Specific Duties:

• Perform outreach and engagement to the population of focus.
• Conduct screening for Program eligibility and perform intake interviews.
• Provide consumer Program orientation on services and requirements.
• Conduct assessments that are gender and culturally responsive and trauma informed.
• Develop, implement, and monitor an individualized service plan (ISP) with each assigned consumer.
• Review ISP regularly and update to adapt to risks/challenges and consumer’s goals and objectives.
• Ensure fidelity in the provision of the Program’s evidence-based practices, services, and interventions.
• Support achievement of the Program’s goals and objectives.
• Meet, collaborate and coordinate services with other providers and entities to support consumer achievements.
• Assist with housing search and placement and provide landlord advocacy and tenant stability support.
• Provide referral, application assistance and follow-up to ensure consumers engage in all needed community-based resources.
• Provide supported referral to Steppingstone’s clinical treatment team or another provider as appropriate.
• Provide consumer education in domains identified on service plans.
• Provide crisis intervention, safety plan development and referral to emergency response team as needed.
• Provide employment readiness assistance (resume writing, employment search, referral to Career Center, etc.)
• Develop and coordinate discharge planning with consumer and mutual providers and resources.
• Ability to climb three flights of stairs to deal with emergencies.
• Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.

Administrative Tasks:

• Complete all required documentation in a timely manner.
• Perform program recordkeeping and filing and organize vital documents.
• Provide telephone coverage for the assigned program and direct calls to other programs as needed.
• Participate in required supervisions, staff meetings and trainings.
• Participate and cooperate in any investigations conducted by internal and external agencies.
• Ability to use a computer including inputting information into data systems.

Compliance Requirements:

• Remain awake during your shift at all times.
• Attend all mandatory trainings and update all licenses and certifications.
• Adhere to program/project/department requirements and services.
• Follow all reporting guidelines by deadlines including the completion of a Confidential Incident Report. 

QUALIFICATION REQUIREMENTS: The Integration Care Facilitator must perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The qualifications listed below are representative of the knowledge/skill and/or ability required.

• Bachelor’s Degree in behavioral sciences from an accredited college or university or a combination of education and work experience.
• Minimum of two years of related work experience providing services to those who are homeless, incarcerated, and/or affected by substance use disorders.
• Good working knowledge of computers, electronic health records and data collection.
• Requires valid driver’s license due to business-related travel at least 40% of the time

WORK ENVIRONMENT REQUIREMENTS: The work environment requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• The work noise level is that of an average busy home.
• Ensure safety through fire drills and emergency evacuations.
• Ensure a safe workplace to reduce potential risk of violence.
• Ensure a safe and clean program addressing and communicating any facility issues.
• Observe all health and safety requirements including Tuberculosis (TB) screening.
• Abide by the Hazard Communication policy and the disposal of hazardous waste.
• Abide by the Bloodbourne Pathogens/Universal Precautions policy and procedure.
• Adhere to all emergency evacuation procedures.

PHYSICAL REQUIREMENTS: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires good vision (the ability to see) either with or without various assistive devices.
• Requires the ability to hear either with or without various assistive devices.
• Requires the ability to communicate information effectively to others both verbally and in writing.
• Some manual dexterity is required in carrying out applicable aspects of position responsibilities.
• Some manipulative ability is required in carrying out applicable aspects of position responsibilities.
• Position requires overall light physical effort.
• Frequent climbing of stairs is required in carrying out applicable aspects of position responsibilities.
• Ability to quickly move throughout the facility in carrying out applicable aspects of position responsibilities
• Ability to quickly perform emergency-type actions as needed (Police, Fire, Medical, etc.)