Position Summary

The Project Manager oversees the planning, coordination, and execution of countertop, cabinetry, and flooring projects from contract to completion. This role ensures projects are delivered on time, within budget, and to company quality standards while providing exceptional communication to clients, builders, vendors, and internal teams.

Key Responsibilities

Project Planning & Coordination

• Review purchase orders, plans, selections, and jobsite conditions to confirm project scope and readiness.
• Coordinate field measurements, site surveys, templating, and final material selections.
• Create and maintain project schedules, target dates, and milestone tracking.
• Verify lead times, product availability, and installation requirements for cabinets, countertops, and flooring.

Client & Builder Communication

• Serve as primary point of contact for homeowners, designers, builders, and GC teams.
• Provide proactive updates regarding schedules, changes, delays, product issues, and installation progress.
• Conduct pre-construction meetings and walk-throughs when required.

Jobsite & Installation Oversight

• Coordinate installation crews, subcontractors, and field technicians; ensure adherence to specs and safety standards.
• Visit jobsites regularly to verify readiness, progress, and compliance with company standards.
• Troubleshoot field issues relating to cabinetry fitment, countertop fabrication/installation, and flooring prep/installation.
• Ensure punch lists and warranty items are addressed promptly and professionally.

Quality Control

• Inspect fabricated countertops, delivered cabinetry, and flooring materials for accuracy and defects.
• Confirm that all installations meet manufacturer requirements, industry specifications, and client expectations.
• Document job progress, deficiencies, and resolutions.

Change Orders, Documentation & Reporting

• Identify scope changes and generate change orders with proper approvals.
• Maintain organized project records including notes, photos, plans, and communication logs.
• Track budget impacts, job costs, and labor hours to keep projects profitable.

Cross-Department Collaboration

• Work closely with sales, design, fabrication, warehouse, and installation teams to align project details.
• Confirm all materials are ordered correctly and staged ahead of installation.
• Provide feedback to improve internal processes and reduce project delays or quality issues.

Qualifications

• 2–5+ years of project management experience in cabinets, countertops, flooring, construction, or related trades.
• Strong understanding of installation requirements for stone, solid surface, flooring, and millwork.
• Ability to read construction plans, cabinet drawings, and field measurements.
• Excellent time management, jobsite coordination, and communication skills.
• Proficiency in project management software, CRM systems, or construction management tools.
• Valid driver’s license; ability to travel between jobsites.

Key Traits for Success

• Proactive communicator
• Strong problem-solver
• Detail-oriented and organized
• Able to manage multiple jobs simultaneously
• Customer-service driven
• Calm under pressure and skilled at conflict resolution