ABOUT THE COMPANY

We’ve been building businesses on Amazon for more than 15 years and we continue to be on the forefront as Amazon platforms evolve. We’re uncomfortable calling ourselves experts - since Amazon is always changing, we’re constantly adapting - but the breadth of our knowledge is vast and our team’s diverse experiences elevate our partners’ businesses. We’re marketers, advocates, data scientists, supply chain managers, Amazonians, advertisers and merchants. But most importantly, we’re brand builders. Let’s build brands together.

POSITION OVERVIEW

The Senior Learning & Development Specialist is responsible for designing, implementing, and evaluating learning programs that enhance employee skills, support organizational goals, and strengthen overall performance. This role partners with business leaders, subject-matter experts, to identify learning needs and deliver impactful training solutions. The ideal candidate has instructional design expertise, the ability to manage end-to-end learning initiatives and strong communication. 

Responsibilities 

• Conduct organizational and role-specific training needs assessments using data, interviews, surveys, and performance metrics. 
• Partner with leaders to align learning strategies with business objectives and workforce development priorities. 
• Recommend scalable, innovative learning and development solutions to support employee growth and organizational capability. 
• Design content using adult learning principles and industry best practices. 
• Develop course materials, including facilitator guides, participant materials, microlearning, job aids, and digital resources. 
• Leverage learning technologies (LMS, authoring tools, analytics tools) to create and manage training content. 
• Ensure training delivery aligns with organizational culture and learning standards. 
• Holistically manage assigned program(s) - including scoping, scheduling, stakeholder communication, and evaluation. 
• Coordinate external training resources as needed. 
• Track participant progress, program completion, and ROI metrics using evaluation frameworks. 
• Use learning analytics to measure program effectiveness and identify areas for enhancement. 
• Continuously refine content and delivery based on feedback and performance outcomes. 
• Stay current with Talent Development trends, technologies, and industry innovations. 

• Bachelor’s degree in Organizational Development, or related field  
• 5+ years of experience in learning & development, instructional design, or talent development roles. 
• Experience designing and facilitating training for diverse audiences in a corporate environment. 
• Preferred: Experience in ecommerce (Amazon, agency, brand) 
• Strong project management and stakeholder management capabilities. 
• Ability to analyze learning data and translate insights into actionable improvements. 
• Strong Excel skills 
• Creative problem-solving and ability to innovate within the L&D space.