Administrative Case Manager
Job Type
Full-time
Description

Join Our Mission: Astor Services’ Rockland Adolescent Partial Hospitalization Program (PHP) is seeking a proactive, highly motivated, and organized Administrative Case Manager to support a dynamic, collaborative team dedicated to helping youth remain out of inpatient hospitalization. This role is perfect for someone who thrives in a fast-paced environment and wants to make a meaningful impact on families and communities.


What You’ll Do:

As an Administrative Case Manager, you will play a vital role in ensuring smooth operations and exceptional care. Your responsibilities include:

  • Office Support: Provide general administrative assistance to PHP staff.
  • Referral Management: Schedule intakes, maintain the client census board, and track referral/admission data.
  • Preadmission Coordination: Enter clients into CareLogic and complete intake consents.
  • Data Management: Maintain program data required by OMH, local county, and Astor.
  • Family & Community Liaison: Serve as a key contact between families, agency personnel, and community providers.
  • Surveys & Screenings: Complete Social Care Network screenings and satisfaction surveys with caregivers/guardians.
  • Environment of Care: Assist the Program Supervisor in managing the program environment and ensure compliance with documentation and reporting requirements.
  • Special Projects: Assist with assignments identified by the PHP Supervisor or Director.

Why Join Astor?

  • Be part of a mission-driven organization that values collaboration and innovation.
  • Work in a supportive environment where your contributions directly impact youth and families.
  • Opportunities for professional growth and development.

Ready to make a difference? Apply today and help us create brighter futures for adolescents and their families!

Requirements
  • Education: BA/BS in Human Services or related field.
  • Experience: Prior experience working with families.
  • Skills: Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Bilingual candidates strongly preferred.
Salary Description
$22.00-$24.20/hour