JOB SUMMARY:

The Appraisal & Environmental Manager is responsible for the management of the Bank’s appraisal and environmental due diligence activities, including overall vendor oversight and ongoing performance, for real estate lending to ensure conformance with the Uniform Standard of Professional Appraisal Practice (USPAP), the Bank’s policies, FDIC regulations, and the interagency guidelines; serves as a resource to real estate lending teams, providing guidance on policy requirements, documentation needs, and is the intermediary between the lenders and the appraisers, environmental professionals and/or Appraisal Management Companies, from initial requests through completion; is responsible for review of ongoing environmental monitoring platforms; and completes other functions and/or projects as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Engage and track appraisal and environmental requests, monitor orders and progress, and facilitate the delivery of completed orders ensuring the file is processed accurately and in a timely manner. 
• Provide oversight on incoming appraisal and environmental requests to ensure the scope of assignment is appropriate for the proposed loan transactions, and work with lenders and other internal staff, as applicable, to ensure completeness and accuracy of the order request forms. 
• Review appraisal and environmental reports to ensure compliance and scope of assignment is met.
• Manage the existing appraisal and environmental ordering and monitoring platform(s), as well as other related platforms as assigned.
• Act as intermediary between lending teams, appraisers, environmental professionals, and/or Appraisal Management Companies to facilitate the ordering and return delivery of appraisal and environmental assignments.
• Maintain a quality control process for the Bank’s Approved Appraiser List including initial placement and ongoing maintenance of the list based on performance and credentials, including coordination with Appraisal Management Companies when applicable; present the list of approved appraisers, environmental professionals, evaluators, and/or reviewers to the Board of Directors in accordance with policy.
• Remain up to date on current appraisal and environmental regulatory standards, guidance, advisories and company policy; provide guidance and training for internal lending teams and other applicable internal staff. 
• Assist with ongoing environmental monitoring and serve as the primary owner of the monitoring platform utilized.
• Conduct periodic updates and maintenance of the Bank’s real estate valuation and environmental due diligence policies to align with Bank’s policies and procedures and to reflect current regulatory requirements and/or updated guidance and advisories.
• Manage the creation of other reports, such as EDR, GeoTracker, VeraCheck and Property Profile reports according to current process.
• Perform other duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Strong organizational skills with ability to prioritize a busy workload, adapt to change in work environment or competing demands, and efficiently manage multiple tasks; work well under pressure, and switch assignments quickly.
• Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently or as part of a team.
• Must be able to support deliverables with strong follow-through capabilities.
• Ability to utilize Microsoft Word, Excel, PowerPoint, Outlook, Company Intranet, and Internet. 
• Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.
• Advanced ability to explain complex information in a clear and well composed manner; take initiative and prioritize tasks; work accurately with close attention to detail; maintain confidentiality of sensitive information; study and apply new information.

Education/Licenses/Work Experience:

• Bachelor’s degree in Management, Business, Finance, or related field, or a combination of related education and experience.
• 8+ years’ experience in appraisal and environmental due diligence review.
• Comprehensive knowledgeable in Uniform Standards of Professional Appraisal Practice (USPAP) and banking regulatory requirement on appraisal and environmental due diligence.

Work Environment 

• Standard office environment with a moderate noise level.

Physical Demands

The work environment characteristics and physical requirements described here are representative of those which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

• Prolonged periods sitting at a desk and working on a computer.
• Remain in a stationary position for sustained periods of time.
• Occasionally move about inside the office to access filing cabinets and/or other office machinery.
• Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to position with, and/or bend body downward and forward, and/or extend hands and/or arms in any direction to access files and/or other office machinery. 
• Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scan machine, and/or computer printer. 
• Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers.
• Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading.
• Regularly required to communicate verbally with employees, clients, and vendors.