This position is responsible for the design and implementation of staffing patterns for assigned groups. 

Essential Duties and Responsibilities:

1. Manage schedule for assigned department(s) and/or group(s).

• Maintain accurate schedules; monitor and troubleshoot scheduling changes
• Ensure information is accurately relayed in all required systems
• Post schedules in accordance with scheduling and posting guidelines
• Serve as contact for daily sick calls
• Assist in securing staff for absences, leaves, etc. adjusting schedules as required
• Partner with appropriate staff to ensure successful operation of scheduling activities

2. Review schedule regularly.

• Review schedule frequently to determine staffing needs; contact appropriate point of contact to ensure shifts are covered
• Monitor schedule for overtime, report anomalies to proper contact
• Review patient volumes and acuity daily, adjust staff as needed

3. Ensure schedules and staffing records are accurate and up to date.

• Record staffing levels in system
• Enter timesheet adjustments/edits as directed 

4. Other duties as assigned.

• Assist with orientation of new staff as needed
• Manage call schedules

Education & Licensure: 

• High school graduate or equivalent

Experience:

• Microsoft office skills
• Previous clinic or hospital scheduling experience preferred
• Healthcare technology/systems experience desired

Knowledge, Skills & Abilities: 

• Excellent communication and listening skills
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities

St. Croix Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values. 

Mission:  We help people live healthier, happier, and longer lives.              

Vision:  To transform from quality sick care to quality well care that is sustainable and affordable. 

Values:  People Centered, Trust, Innovation, and Growth. 

Here at St. Croix Health we offer our employees with a robust benefits package that includes: 

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.