O’Neill Vintners & Distillers was founded in 2004 with a simple idea from our founder, Jeff O’Neill, that great wines should be enjoyed by all. We believe those wines must be of exceptional quality, centered around our core belief that doing the right thing for our employees, consumers, partners, and the planet is key to a sustainable future. As our family-owned business has grown, so has our belief in business as a force for good. We are proud to be an industry leader in sustainability and a Certified B Corporation.

We are one of California's largest wineries, with operations in Larkspur, Sonoma, Paso Robles, and Parlier, CA. Our award-winning portfolio of consumer brands includes Line 39, FitVine, Harken Chardonnay, Rabble, Charles Woodson’s Intercept, Robert Hall, Allegro Cellars, Ram’s Gate, Substance, ViNO, 209 Gin, and BrandyLab.

The ERP Process Documentation Specialist is responsible for developing clear, accurate, and user-friendly Standard Operating Procedures (SOPs) for all Deacom ERP workflows related to bottling and warehouse operations. This role will translate system processes into written guides, visual process maps, and step-by-step training videos to ensure employees across all departments follow consistent and standardized practices. The position requires strong communication skills, excellent attention to detail, and the ability to collaborate with subject matter experts (SMEs) to document best practices.

This part-time role is predominantly remote, with periodic on-site training and work sessions required at our production facility in Parlier, CA. For this reason, we are seeking candidates who live within a convenient commuting distance.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

SOP Development & Documentation

• Create detailed, easy-to-understand SOPs for Deacom ERP processes across production (bottling, warehouse, and winemaking) functions.
• Develop supporting job aids, workflow charts, and quick-reference guides.
• Ensure documentation aligns with operational standards, regulatory requirements, and internal policies.
• Maintain version control and update SOPs as systems, policies, or processes evolve.

Video Training & Visual Instruction

• Record, produce, and edit step-by-step training videos demonstrating Deacom ERP workflows.
• Capture both screen recordings and live instructional content when needed.
• Ensure videos are clear, concise, and suitable for onboarding and ongoing training.

Cross-Functional Collaboration

• Work closely with SMEs in bottling, warehouse, planning, quality, and IT to validate the accuracy of SOPs.
• Facilitate interviews, system walk-throughs, and tests to ensure training materials reflect real-world operations.
• Support leaders in implementing new processes or system upgrades.

Training & Implementation Support

• Provide introductory training or walk-through sessions on newly created SOPs and videos.
• Support continuous improvement initiatives by gathering user feedback and updating SOPs accordingly.
• Conduct Live trainings based on SOPs for the Parlier Production team

QUALIFICATIONS: 

To fulfill this job successfully, an individual must be able to perform each essential duty. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Experience with ERP systems (Deacom preferred; others acceptable with the ability to learn).
• Strong technical writing and communication skills.
• Ability to create clear and engaging instructional videos (basic editing skills required).
• Knowledge of bottling, production, warehouse, or supply chain operations.
• Detail-oriented with strong organizational and documentation skills.
• Ability to work cross-functionally and collaborate with all levels of the organization.
• Must live within commuting distance of our Parlier, CA production facility, as periodic in-person work will be required.
• Prior experience working for O'Neill in production and/or winemaking strongly preferred.

CULTURAL BEHAVIORS:

O’Neill team members are Forward Thinkers. Hard Working without Drama. Friendly Problem Solvers who work as One Team to Always Deliver.

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following: 

• Coordinate multiple tasks simultaneously.
• Maintain focus and attention to detail in a fast-paced environment.
• Ability to manage prolonged screen time effectively without compromising productivity or attention to detail.

WORK ENVIRONMENT:

• On-site work normally occurs in a temperature-controlled office environment with low to medium noise levels. 
• This is a remote position that includes working from a home office.

O’Neill Vintners & Distillers is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All employees must pass a comprehensive background check and drug screen and adhere to all Company, Federal, and State Food Safety Regulations and Policies. This organization participates in E-Verify.