The Family Engagement Specialist is responsible for providing direct support and engagement services to youth and families involved in behavioral health, child welfare, or related systems. This role focuses on building trust, fostering strong connections, and helping families access resources and supports that promote stability, resilience, and long-term wellbeing. The Family Engagement Specialist collaborates closely with Greater Oregon Behavioral Health, Inc. (GOBHI), the Oregon Health Authority (OHA), and the Department of Human Services (DHS) to ensure families receive coordinated, comprehensive care.

Essential Duties and Responsibilities

• Provide outreach, support, and engagement services to youth and families involved in behavioral health, child welfare, or developmental disability services.
  
  
• Build and maintain positive, supportive relationships with families to increase their involvement in planning and decision-making processes.
  
  
• Assist families in identifying natural supports and accessing community resources.
  
  
• Coordinate family meetings, facilitate communication between families and service providers, and ensure families are informed and empowered.
  
  
• Document services provided and maintain accurate case records in accordance with GOBHI, OHA, DHS, and program requirements.
  
  
• Participate in multidisciplinary team meetings and case staffing to advocate for family needs and perspectives.
  
  
• Support families in navigating complex systems of care and connecting with behavioral health, social services, and community supports.
  
  
• Maintain professional boundaries and adhere to confidentiality standards.
  
  
• Collaborate with GOBHI, OHA, DHS, and other partner agencies to ensure coordinated and effective service delivery.
  
  
• Perform other related duties as assigned.
  
  

Qualifications

Education and Experience (Option 1):

• Bachelor’s degree in Human Services, Psychology, Social Work, Counseling, Child and Family Development, or a related field (other degrees may be considered with at least 20 credit hours in related coursework).
  
  
• At least one (1) year of experience providing services to youth and families involved in behavioral health, supportive services for youth with developmental disabilities, or child welfare system involvement.
  
  

Education and Experience (Option 2):

• Associate’s degree in Human Services, Psychology, Child Development, or related field.
  
  
• At least three (3) years of experience providing services to youth and families involved in behavioral health, supportive services for youth with developmental disabilities, or child welfare system involvement.
  
  

Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills, with the ability to engage diverse families.
  
  
• Knowledge of child development, family systems, trauma-informed practices, and state behavioral health and child welfare systems.
  
  
• Ability to work effectively independently and as part of a multidisciplinary team.
  
  
• Strong organizational skills and attention to detail.
  
  
• Ability to maintain confidentiality and demonstrate professional ethics.
  
  
• Proficiency in Microsoft Office Suite and data entry systems.
  
  
• Familiarity with GOBHI, Oregon Health Authority, and DHS policies and procedures preferred.
  
  

Working Conditions

• Work is performed in office, community, and home settings.
  
  
• May require travel to meet with families and attend meetings with GOBHI, OHA, DHS, and other partners.
  
  
• Evening or weekend hours may occasionally be required.