Company Core Purpose & Core Values

Dental Excellence Group is a growing dental organization providing patient-focused, high-quality dentistry throughout Northwest Ohio. With more than 100 employees—including doctors, hygienists, clinical assistants, and business and marketing support teams, we are committed to redefining the dental experience.

Our purpose is to create an environment where dental care is so friendly, comfortable, and convenient that it completely changes the way people think about dentistry.

Core Values

Dental Excellence Group is guided by six core values:

1. Teamwork – We believe collaboration and mutual support are essential to delivering exceptional care.

2. Patients First – Our patients’ comfort, safety, and overall care are always our top priority.

3. Kindness & Compassion – We treat our patients and teammates with respect, empathy, and understanding.

4. Integrity – We do the right thing, even when it means acknowledging and correcting our mistakes.

5. Be Your Best – We challenge every team member to reach their God-given potential in attitude, skill, and service.

6. Make Every Minute Count – We value efficiency, accountability, and performance in all that we do.

Mission of the Dental Assistant

The Dental Assistant reports to the Practice Administrator. The mission of the Dental Assistant is to support both patients and providers by facilitating patient and parent understanding of recommended treatments and assisting the doctor during chairside dental procedures.

The Dental Assistant is responsible for building strong relationships with patients and parents while supporting the doctor in increasing production and efficiency. This role requires a strong knowledge of dentistry and the ability to assist in a wide variety of dental procedures. Pediatric Dental Assistants must obtain credentialing at the hospital where the Pediatric Dentist provides care.

Key Performance Indicators

- Doctor production

- Same-day procedures

Key Responsibilities

- Seat patients and ensure comfort throughout the visit

- Update health histories and obtain vital signs

- Prepare treatment rooms and materials prior to the dentist’s arrival

- Assist the dentist chairside during a wide range of procedures

- Take dental radiographs (X-rays)

- Take impressions, pour models, and complete lab work

- Perform approved independent patient care within scope of practice (e.g., seating crowns, adjusting dentures, applying fluoride)

- Order, stock, and organize supplies and treatment rooms

- Educate patients on procedures and post-treatment care

- Clean and reset treatment rooms between patients

- Sterilize instruments and maintain infection control standards

- Perform equipment maintenance and upkeep

- Assist with hospital General Anesthesia cases and other duties as assigned

Key Competencies

- Customer focus

- Strong oral communication skills

- Team-oriented mindset

- Organization and planning

- Resourcefulness and initiative

- Commitment to excellence

- Adaptability

- Likability and professionalism

- Stress management

- Active listening

- Integrity

- Intelligence and sound judgment

- Assertiveness

- Enthusiasm and passion