Location: Tampa Bay/St Petersburg area - onsite 3 days per week

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Position Summary

The Sales Coordinator provides operational and administrative support to Valpak Clipp’s qualifying top-revenue local Media Sales Consultants (MSCs), ensuring their client campaigns are executed accurately, on time, and in compliance with company standards. The goal of this role is to free MSC’s of administrative tasks so they can focus on new client and revenue growth. MSC’s are the main customer for Sales Coordinators. 

This position is responsible for creating client contracts (CPQs), securing and processing payment consents, coordinating artwork and client approvals, and maintaining all campaign documentation through Salesforce. The Sales Coordinator acts as the bridge between Clients, Sales, Creative, Finance, and Operations—owning the post-sale process from contract to production for their assigned MSC’s and delivering a seamless experience for both sellers and clients.

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Key Responsibilities

Contract & Case Management

• Prepare and manage CPQ contracts within Salesforce on behalf of assigned MSCs, ensuring pricing, products, and terms are accurate and approved.
• Generate and route client payment consent forms for completion and maintain secure, compliant documentation.
• Create and update Salesforce Cases in accordance with established Standard Operating Procedures (SOPs), ensuring all campaign actions are tracked and completed on time.
• Log activity associated with client management in salesforce for MSC and peer support
• Monitor case queues and proactively manage open tasks to meet service-level targets; escalate issues as needed to maintain delivery timelines.
• Uphold data integrity across Salesforce and related systems, ensuring campaign readiness and communication information is always current.

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Campaign & Artwork Coordination

• Serve as the central liaison between assigned MSCs, clients, and the Creative department to manage the artwork development and approval process from start to finish.
• Coordinate with clients to collect ad copy, creative assets, and approvals—communicating directly as needed to ensure deadlines are met.
• Review submitted materials for completeness and brand compliance before forwarding to the design team.
• Track progress through all stages of design, proofing, and approval, ensuring campaigns stay on schedule for production.
• Provide clear, professional communication to both sellers and clients regarding artwork status, timelines, and next steps.
• Partner closely with internal production teams to confirm final assets are approved and ready for print and digital deployment.

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Payment & Financial Coordination

• Monitor seller AR dashboards and partner with Finance and A/R teams to confirm all required payments or authorizations are received prior to campaign release as needed.
• Follow up with clients or sellers to resolve declined or missing payments, obtaining new or corrected consents when necessary.
• Ensure every campaign meets payment and documentation standards before proceeding to production.

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Qualifications

Required:

• 3+ years of experience in sales coordination, client service, or operations support.
• Proficiency with Salesforce or similar CRM systems.
• Exceptional attention to detail, organization, and follow-through.
• Strong written and verbal communication skills, with confidence interacting directly with clients.
• Competency with Microsoft Office Suite (Excel, Outlook, Word).

Preferred:

• Background in advertising, media, or marketing operations.
• Familiarity with CPQ systems, creative production workflows, or payment processes.
• Ability to analyze and interpret campaign data to support accuracy and compliance.

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Key Competencies

• Ownership & Accountability: Manages end-to-end campaign readiness with precision and follow-through.
• Client Focus: Delivers professional, responsive service to both sellers and clients.
• Operational Discipline: Adheres to procedures and maintains high standards of data accuracy.
• Communication & Collaboration: Works effectively across Sales, Creative, Finance, and Operations.