Job Title- Director, Jet Card & Membership Programs

Department- Elevate, Digital Marketplace

Reports to- Vice President, Sales & Global Strategic Partnerships

Location- Remote 

Who we are-

Elevate Jet is the modern evolution of Elevate Aviation Group, bringing nearly thirty years of private aviation expertise into a new, technology-driven era. As the FAA-certificated airline within the organization, Elevate Jet manages and operates aircraft directly while offering advisory, acquisition, and management services. Built for clients whose time is their most valuable asset, Elevate Jet pairs operational mastery with seamless technology to make private aviation as simple as it should be.

Summary of position- 

The Director, Jet Card & Membership Programs, will oversee the full lifecycle of our aviation membership program offerings. This is a consultative sales role focused on converting high-intent travelers into long-term Jet Card and Membership clients. This role sits at the intersection of outbound sales, product expertise, and relationship management. This role is critical to scaling recurring revenue while preserving a high-tough client experience. 

Essential Duties & Responsibilities-

• Drive new Jet Card and Membership sales through proactive outbound outreach and lead generation by using consultative selling techniques. 
• Translate lifestyle and business needs into aviation solutions by converting qualified inbound leads from Inside Sales and PJS into long-term cardholders.
• Consultative selling by serving as the internal subject-matter expert on Jet Card and Memberships economics, structure, competitive positioning and pricing structure with confidence and clarity.
• Maintaining a detailed database of comparison reference material.
• Establish regular business review sessions articulating the state of the programs, strategic objectives, project progress and other performance metrics.
• Collaborate in multi-cultural globally spread delivery, support, finance, legal and other teams of Elevate to meet business objectives.
• Solicit input from other stakeholder organizations when needed in the creation or ongoing management of the programs.
• Ensure signed contracts are shared with key stakeholders to foster timely billing, or for reporting activities.
• Register new sales opportunities (pipeline) electronically in CRM and ensure it is included in management reporting or sales forecasting activities.
• Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, accounts receivables, service incidents.
• Participate and continue activities (sales enablement training and/or solution overviews) to enhance product knowledge and understand solution roadmap/s.
• Drive customer satisfaction and loyalty.
• Other duties as assigned by leadership.

Knowledge, Skills & Abilities-

• Highly organized and capable of aggressively pursuing a strategy of Jet Card and Membership sales initiatives.
• Ability to manage a varied list of demanding high-end clients.
• A high degree of confidentiality and discretion. 
• Ability to act as an ambassador of the Elevate brand to help grow company culture.
• Excellent written and verbal communication.
• Proficient in Microsoft Office/Google products.

Education & Experience-

• Bachelor’s Degree in related field.
• 4-7 years of sales experience. Aviation or hospitality experience preferred.
• 2+ years of Jet Card sales experience, required.
• Experience with contact management CRM such as HubSpot or Salesforce.

Schedule & Travel-

• Standard business hours are expected in this role, with the ability to work outside normal business hours and/or holidays as needed.
• Ability to travel as required up to 20% 

Miscellaneous-

• FLSA Status- full time exempt.
• Lifting requirements- Up to 25 lbs.
• U.S. work authorization is a precondition of employment. Applicants must be authorized to work for ANY employer in the U.S., both now and at all future times. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About Elevate Aviation Group-

Elevate Aviation Group is a privately held aviation organization established in 1995, comprising Private Jet Services (PJS), Elevate Jet, and Elevate MRO. Together, these divisions serve every stage of private aviation, from first inquiry and flight planning to aircraft acquisition, management, and maintenance.

We occupy a rare position in private aviation, combining the scale and resources of a national organization with the agility and discretion of a boutique firm. Operating at the standard of aviation excellence means holding our people to that same standard. Our teams anticipate needs, take ownership, and approach every mission with care, precision, and pride. In this world, the greatest cost is not the flight itself but the cost of not arriving when it matters most.

As we enter our fourth decade, we are revolutionizing how we approach the market, building a technology-enabled system that empowers our people to focus on what they do best: anticipating problems before they occur so they never reach our clients, and providing a frictionless, calm experience from departure to destination. For nearly thirty years, we have supported some of the most defining moments in modern history—from presidential campaigns and global sporting events to world tours and humanitarian missions—all with an unwavering commitment to flawless execution.

We are the architects of seamless arrival.