Technology Generalist
Description

Summary: We are seeking a knowledgeable, dependable and coachable individual to join our information technology team as a Technology Generalist at our Main Office in Clewiston. 


Reports to: Chief Information Officer


Essential Duties and Responsibilities:

  • Follows and incorporates First Bank's Core Values and established policies and procedures.
  • Provides general in-house technical support, assisting with the installation, maintenance, and troubleshooting of personal computer hardware and software.
  • Involves general network and system administration to ensure smooth and efficient operations.
  • May help train other employees in using technology effectively and is responsible for resolving technical issues.
  • Assist in ensuring the security and integrity of the organization's information systems, including LAN/WAN, telecommunications, voice systems, and internet.
  • Assist in safeguarding networks against unauthorized access, modification, destruction, or disclosure by continuously monitoring and analyzing network security systems.
  • Maintains regular and reliable attendance.
  • May perform additional duties as assigned in support of the security and integrity of the bank's information systems.
Requirements

Qualifications/Requirements:

  • Demonstrate proficiency in on-the-job training as well as successful completion of assigned training or certifications.
  • Ability to interact with all levels of the bank.
  • Ability to relate complex material in user-friendly manner.
  • Familiarity with Windows user groups and permissions.
  • Strong analytical, financial, and interpersonal skills.
  • Must maintain working knowledge of computer processing operations.

Education/Training:


Bachelors degree in IT-related field or equivalent combination of training, IT certifications and experience.