Job Overview

This role owns the final mile of content execution across key brand channels. You are responsible for taking approved creative and messaging and briefing brand assets for owned channels. You will ensure all content is accurate, compliant, on brand, and lives in the right places at the right time. This is not a concepting role, but a high impact execution and operations role for someone who thrives on prioritization, follow through, and getting things done. You will work closely with brand, digital commerce, agencies, and platform partners to move content from brief to launch with minimal friction.

About Indie Consulting

Indie Consulting is a dynamic marketing partner dedicated to delivering best-in-class strategic marketing solutions for our clients. As a contractor with Indie, you’ll collaborate closely with both internal FTEs and fellow contractors, often working alongside client stakeholders, agency partners, and cross-functional teams. While you’ll operate as a contractor, you are also a representative of Indie Consulting. That means you bring a spirit of collaboration, professionalism, and strategic partnership to every interaction, acting as a thoughtful extension of both our team and the clients we serve.

Core Responsibilities

• Content Operations & Trafficking
  1. Own end to end delivery of content updates across channels
  2. Gather assets and copy from cross functional teams and agencies
  3. Complete all platform requirements including LC sheets, P sheets, and upload documentation
  4. Manage routing through internal review and approval cycles
  5. Ensure brand alignment, accuracy, claims compliance, and retailer requirements are met
  6. Traffic final approved assets to the appropriate teams or platforms
• Website Content Support
  1. Coordinate with brand and DMMC teams on site updates including copy, imagery, and PDP refreshes
  2. Ensure site content reflects the latest 70A and A+ messaging
  3. Upload and QA site updates prior to publication
  4. Support larger site refreshes and seasonal content updates as needed
  5. Identify opportunities for optimization across PDPs and site content
• PRM Email Support
  1. Support monthly skincare feature emails
  2. Ensure priority messages and hero SKUs are clearly highlighted
  3. Review creative for alignment with brand guidance and messaging hierarchy
  4. Route emails through internal approval workflows
  5. Traffic final assets to PRM and email partners
• In Store Visuals Support
  1. Manage day to day communication with creative agencies on in store display units
  2. Review ISV creative for accuracy, consistency, and correct product imagery
  3. Provide agencies with the latest brand approved assets and guidance
  4. Coordinate delivery of final files to retailer and internal teams

What Success Looks Like:

• Content moves from brief to live without bottlenecks
• Stakeholders trust you to own timelines and details
• Creative is accurate, compliant, and aligned before it ever reaches a platform
• Reviews are efficient and well organized
• Nothing falls through the cracks

Skills and Competencies:

• Highly organized and detail oriented
• Comfortable managing multiple workstreams at once
• Strong prioritization and time management skills
• Able to work independently and make progress without constant oversight
• Clear communicator with agencies and internal partners
• Experience working with ecommerce, retail content, or brand operations preferred
• Familiarity with content platforms, asset management, and approval workflows a plus

Working Style:

• Action oriented and execution focused
• Calm under pressure and comfortable with ambiguity
• Proactive problem solver
• Not afraid to chase details and close loops

Skills and Competencies:

• Strong project management and organizational excellence
• Ability to balance strategic thinking with operational execution
• Familiarity with eCommerce content requirements for major retailers
• Experience managing cross-functional teams and external agencies
• Strong written and verbal communication
• Proactive problem solver with a continuous improvement mindset
• Comfort working in ambiguity and high-change environments

Qualifications:

• 3–6 years of experience in content operations, marketing operations, ecommerce content, or digital production
• Comfortable managing platform requirements such as upload specs, LC sheets, P sheets, and QA checklists
• Experience working cross functionally with brand, creative, agencies, and platform partners
• Strong attention to detail with the ability to spot errors, inconsistencies, and compliance issues
• Proven ability to manage multiple priorities and deadlines without dropping the ball
• Clear, confident communicator who can manage back and forth with agencies and internal teams
• Familiarity with ecommerce platforms, CMS tools, email platforms, and asset management systems
• Understanding of brand guidelines and how to apply them across channels
• Self starter who takes ownership and follows work through to completion

Contract Details:

• Contract/Part-time: 30 hours/week
• Competitive compensation aligned with experience and scope of work.