About the Program: 

The Ignite program work directly with men and families to strengthen relationships, promote responsible fatherhood, and improve economic stability. Through hands-on workshops, community partnerships, and direct outreach, the program helps men access the tools and support they need to lead their families and build stronger futures.

Job Summary:

The Outreach Manager is the front-line ambassador of the HMRF program in the community. This role is responsible for getting the word out, building relationships, and bringing eligible men into the program. The Outreach Coordinator engages directly with community members, attends events, builds referral pipelines, and works closely with internal teams to meet enrollment goals.

This position is ideal for someone who enjoys being out in the community, talking to people, building trust, and seeing tangible results from their efforts. Success in this role requires initiative, strong communication skills, and the ability to represent the program with confidence and professionalism.

Essential Duties & Responsibilities:

Outreach & Recruitment

• Engage men directly through community outreach, events, and partner referrals.
• Actively recruit eligible participants and encourage enrollment in the program.
• Support the development and execution of outreach and recruitment strategies that expand community reach.
• Build and maintain relationships with community partners and referral sources.
• Track outreach contacts, referrals, and follow-up activities accurately and on time.
• Represent the Agency and program positively and professionally in all community settings.

Event Coordination

• Identify, research, and register for community events aligned with the program’s target population.
• Coordinate event logistics including materials, setup, staffing needs, and permissions for community events and Ignite Forge Fatherhood events.
• Ensure outreach events are organized, professional, and engaging.

Program Support

• Assist with participant screening, orientation, and enrollment activities.
• Coordinate closely with the Project Director, and internal teams to meet enrollment goals.
• Perform additional duties as assigned to support program operations.

Qualifications

• Bachelor’s degree in marketing, social work, human services, business, or a related field from an accredited institution (required)
• Minimum of two years of experience in social services, marketing, or sales
• Proficient in English and Spanish preferred.

Knowledge, Skills & Abilities (KSAs)

• Strong understanding of community outreach and relationship-building
• Ability to connect comfortably with men from diverse backgrounds
• Clear, confident verbal and written communication skills
• Knowledge of local community resources and partner organizations
• High level of organization, follow-through, and accountability
• Ability to work independently while collaborating as part of a team
• Cultural awareness and understanding of barriers facing men and families
• Proficiency with Microsoft Office and standard technology tools
• Commitment to professional development and ongoing training
• Ability to represent JFCS with integrity, professionalism, and confidence
• Knowledge of HIPAA and strict adherence to confidentiality and data protection requirements

Training Requirements: 

• Completion of all required agency-wide and program-specific training courses.
• Completion of all required HMRF program and Institutional Review Board (IRB) trainings to ensure compliance with the HMRF Cooperative Agreement.

Physical Requirements: 

• Ability to perform desk work and computer use for extended periods
• Reliable transportation and ability to travel locally
• Flexibility to work occasional evenings and irregular hours
• Full range of motion with corrected vision, hearing, and speech (or reasonable accommodations)