POSITION PURPOSE AND GENERAL SUMMARY

Works with the Director – Residential Services on the development and administrative oversight of the daily operation of the residential services program. Within the established guidelines of the Chapter 5100 and 6400 regulations the Associate Director – Residential Services will provide oversight, support and supervision to Program Specialists to ensure the people we support achieve their maximum potential in the areas of activities of daily living, personal care, functional activities and community participation. This will be achieved through the use of positive approaches and with respect to the rights of the people we support.

Person-Centered Practices

1. Assures people have what is important to them present in their everyday life.

2. Provides the skills and supports necessary for people to participate in their desired roles and build natural supports in the community.

3. Assures relationships with friends and family are nurtured and protected.

4. Assures people are treated with dignity and respected as a whole person.

5. Assures people have the power to make decisions and have choice and control over their lives and within their program.

ASSOCIATE DIRECTOR – RESIDENTIAL SERVICES ESSENTIAL DUTIES AND RESPONSIBILITIES

Health and Safety

1. Ensures that the people we support receive services that maintain their health and safety.

2. Ensures that services are provided in accordance with various care plans by monitoring homes and records as per monitoring policy for quality and safety assurances.

Financial

1. Monitors and/or approves assigned employee’s payroll, time off request, and personal 

vehicle mileage sheet.

2. Reviews and monitors overtime.

Personnel

1. Directs, supports, supervises, monitors and evaluates work activities of residential program specialists.

2. Completes corrective actions as needed.

3. Participates in On-Call System for after-hours management coverage.

Regulatory Requirements 

1. Ensures service delivery to the people supported as per care plans and regulations.

2. Participates in 24 hours of training per year.

3. Assists with development, implementation and oversight for Plans of Correction to assure regulatory compliance.

4. Acts in role of Residential Manager/Program Specialist when needed.

5. Assists in policy development and procedural implementation to ensure compliance.

6. Monitors regulatory documentation completed by Program Specialists and Nurses for quality, accuracy, implementation and timely completion.

7. Act as the Compliance liaison with the compliance department, responsible for compiling, assessing and reporting on auditing results. 

8. Coordinate EIM reports for Incident Management. Ensure quality of reporting, meeting timeframes per regulatory requirements and ensure plans of correction are completed.

9. Leads and directs the Self-Assessment process for ODP licensing throughout the year to ensure that all needed documentation is in place for licensing visits. 

GENERAL ESSENTIAL DUTIES

1.  Performs job assignments with attention to, and in compliance with, the Skills mission, values, and ethics, and with a positive attitude; cooperates with others inside and outside the organization.

2.  Communicates in an appropriate and professional manner with others inside and outside the organization; maintains a high level of dependability to include attendance at work and punctuality.

3.  Keeps sensitive information relative to the organization, employees, and/or the people we support confidential and adheres to the provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

4.  Completes mandatory orientation program and annual training programs; completes applicable attendance documentation; shares newly acquired 

information with fellow employees; attends and participates in applicable meetings, committees, and/or ad hoc work groups.

5.  Performs assignments in accordance with the organization’s safety and health program; reports safety/health hazards or violations of safety/health policies to assigned supervisor.

6.  Uses, maintains, and safeguards equipment, supplies, financial resources, etc. in an appropriate manner and in the best interest of the organization; reports needed equipment repairs.

7.  Maintains appropriate professional dress in accordance with company and department standards and acceptable practices. 

8. Maintains a high level of dependability to include attendance at work and punctuality.

9. Must be alert, aware and agile. 

10. Performs other similar and related duties as necessary and/or as assigned. 

11. Completes the Certified Investigator training and keeps certification in good standing.

12. Become a Medication Administration Trainer.

Become a Certified Ukeru trainer to assist in certifications of employees.  

An Associate Director – Residential Services shall have one of the following groups of qualifications: 

1. A master’s degree or above from an accredited college or university and 1 year work experience working directly with individuals with intellectual disabilities. OR

2. A bachelor’s degree from an accredited college or university and 2 years work experience working directly with individuals with intellectual disabilities.  OR

3. An associate’s degree or 60 credit hours from an accredited college or university and 4 years work experience working directly with individuals with intellectual disabilities.

SPECIAL JOB KNOWLEDGE, SKILLS, COMPETENCIES

1. Ability to learn and apply concepts of Everyday Lives, Person Centered Approaches, and applicable regulations.

2. Computer literate and effectively use applicable computer programs.

3. Other applicable requirements in accordance with human services regulations, including but not limited to First Aid and CPR certification (within six months of hire) and other required training and annual training requirements per job category.

4. Strong ethical conduct and professional demeanor.

5. Effective and concise written and oral communications skills and the ability to listen, comprehend and reason. 

6. Ability to manage multiple tasks and prioritize actions required to quickly resolve issues and maintain high levels of productivity.

7. Exceptional customer service skills. 

8. Ability to work closely and professionally with many different departments. 

9. Ability to plan, coordinate, and lead projects. 

10. Strong initiative to influence events and achieve goals; self-starter; proactive.

11. Detail oriented with a high degree of knowledge of essential items. 

12. Ability to organize workload, adapt quickly to change, provide accurate information, and deliver under the pressure of deadlines.

13. Ability to work in a team-oriented environment, develop and maintain cooperative working relationships, as well as work independently in a time sensitive environment.

LICENSURE

Valid driver’s license