TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care.Did we mention Amazing Care? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy.
Our team members enjoy:

• A wide range of health insurance options including medical, dental and vision
• A strong salary and bonus program
• A robust 401k and company match
• Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
• Employee Assistance Program
• A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
• Dream Manager Program (yes, it’s a real thing!)
• A cohesive, family-based culture
• Charitable contributions and volunteer time

Ok, enough about us. Here’s what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a ‘can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed.

Position Overview:  

As a Clinical Solutions Consultant at TrueScripts, you will serve as a trusted advisor to our clients, brokers, and partners, leveraging your pharmacy expertise to deliver strategic guidance and actionable insights. You will collaborate across Business Development, Client Success, and Operations teams to drive new business initiatives, enhance client retention, and ensure clear, consistent communication of processes and procedures. Your role will be pivotal in supporting our mission to provide personalized prescription benefit management solutions that maximize value and minimize costs for clients nationwide. 

Client Engagement & Clinical Expertise 

• Build and maintain consultative relationships with clients, brokers, and prospects, serving as a subject matter expert on pharmacy trends, programs, and industry developments. 
• Deliver clinical guidance focused on growth, cost management, and trend mitigation. 
• Clearly articulate the value proposition of TrueScripts’ formulary and clinical programs to diverse audiences. 

Data Analysis & Strategic Recommendations 

• Analyze claims data to identify trends, cost-saving opportunities, and actionable insights. 
• Recommend clinical programs and strategies to help clients achieve measurable savings and improved outcomes. 
• Interpret drug benefit designs and communicate analytical and reporting requirements to internal teams.

Communication & Collaboration 

• Partner with Marketing to develop and update clinical marketing materials. 
• Support communication of formulary changes and program updates to internal and external stakeholders. 
• Advise Client Success on clinical aspects of key performance indicators, client spend, trends, and pharmacy benefit benchmarks.

Market Intelligence 

• Maintain awareness of market trends and deliver timely clinical intelligence to clients and internal teams. 
• Respond to plan-specific clinical inquiries and communicate drug information effectively 

 
Education & Licensure 

• Bachelor’s or advanced degree in Pharmacy (RPh or PharmD). 
• Active, unrestricted pharmacist license (any state).

Experience 

• Minimum 5 years of licensed pharmacist experience. 
• At least 3 years’ experience in healthcare benefits, account management, pharmacy benefits, or commercial health insurance (preferred). 
• Minimum 3 years in a client-facing role with external clients. 

Skills & Attributes 

• Strong executive communication and presentation skills. 
• Self-motivated, results-driven, and positive work ethic. 
• Proactive, independent, and consultative communicator with strong empathy. 
• Ability to communicate technical information to non-technical audiences. 
• Clear, concise written and verbal communication across all organizational levels. 
• Ability to multitask, prioritize, and adapt in a dynamic environment. 
• Team player with the ability to collaborate across all levels of the organization 

Work Environment & Physical Demands 

• Professional office environment with a flexible “8-5” schedule, averaging 40 to 45 hours per week.
• Some travel required to meet with brokers, clients, and vendors. Estimated 30-50%.
• Adherence to Confidentiality and Personal Health Information (PHI) Guidelines as stated in the Employee Handbook. 
• Routine use of standard office equipment; moderate noise level. 
• Frequent sitting, typing, and use of hands; occasional standing, walking, and lifting to 25 pounds.