About Us: Headquartered in Chicago, Performance Trust Capital Partners, LLC is an institutional fixed income broker/dealer, specializing in highly analytical, performance driven strategies. Our core clients include community and middle-market banks, credit unions, and insurance companies. Our unique and customized approach to strategic advisory, mergers and acquisitions, and balance sheet solutions provides financial institutions the confidence to manage the full lifecycle of their institution, earn their independence, and expand strategic alternatives through enhanced financial performance and good regulatory standing.

About the Position:  Performance Trust Capital Partners is seeking an Analyst for our Trade Operations (Trade Ops), Settlements group. The Trade Settlements team ensures accurate and efficient processing, support, and resolution for trade and settlement processes in a fast paced and dynamic environment.  We are pursuing candidates with strong customer service and analytical skills to be an integral member of our collaborative team. This individual will work closely with business lines and clients to manage trade settlements, post settlement breaks as well as special handling requests from the trade desk. We are ideally seeking a candidate based in Chicago, IL. We are also open to remote candidates residing in the following states: AZ, CA, CT, FL, GA, HI, IN, MA, MD, MI, MN, MO, MS, NC, ND, NJ, NV, NY, OH, PA, PR, SC, SD, TN, TX, UT, VA, WA, WI.

This role operates on Central Time, with core working hours of 7:45 a.m. – 5:15 p.m. CT. Candidates must be able to work these hours regardless of location.

Specifically, this individual will be responsible for the following:

• Manage multiple customer and business line inquiries, within a fast-paced, challenging environment
• Liaise with both internal and external counterparties, to ensure timely settlement and efficient resolution of identified settlement breaks 
• Ability to multi-task and meet deadlines in a fast paced and time-sensitive environment
• Monitor and action daily processes including but not limited to daily settlement fails, coordinating with clients to resolve cash breaks, manage post settlement factor/coupon trade adjustments, and support client inquiries related to trade activities of the firm 
• Engage in general email support and reporting requirements aligned with the day-to-day, monthly and ad hoc business processes 
• Ability to be proactive and solutions-oriented in day-to-day operations while working closely with the line of business to resolve issues 
• Communicate effectively with team members to provide excellent service to our clients 
• Holds themselves accountable and is passionate about delivering high quality work and servicing clients 
• Build and maintain internal and external relationships. 
• Cross train with other areas within Clearing and Settlements. 
• Perform other related duties as required  

We are seeking candidates with the following qualifications and attributes. While these are important to success in the role, we recognize that no candidate meets every requirement. We know that candidates, especially women and individuals from underrepresented backgrounds, may not apply unless they meet every requirement. We value diverse perspectives, potential, transferable skills, and a willingness to learn, and encourage you to apply if this role excites you.

• Excellence in written and oral communication
• Possess a strong attention to detail 
• Knowledge of basic accounting principles and familiarity with financial markets and instruments
• 1-3 years’ industry experience, ideally in middle office or back-office operations  
• Bachelor’s degree: Finance or Business preferred 
• Proficiency in Microsoft Office (namely excel), some experience with Bloomberg preferred, not required 
• License(s) Requirement: FINRA SIE and Series 7 licensed within 120 days of hire date
• Prior experience with Pershing NetX360 is a plus 
• Oriented toward optimization and efficiency in process 
• Candidates must be eligible to work permanently in the United States without sponsorship

Featured Benefits

Health Coverage

• Medical, Dental & Vision Insurance (administered through a national carrier such as Blue Cross Blue Shields )
• Prescription Drug Plans
• Pre-Tax Flexible Spending Account (Health and Dependent Care) (FSA)
• Health Savings Account (HSA)

Time Off & Work-Life Benefits

• Vacation/Personal Days + Holidays
• Financial & Income Protection Benefits
• PT Retirement
• Mission-Driven Employee Stock Ownership Plan
• Voluntary Life Insurance + Long-Term Disability Insurance

Wellness & Everyday Support

• Discounted Fitness Memberships (Free membership for Chicago office)
• Pre-Tax Commuter Benefits – Transit & Parking
• Mental Health support through company provided Employee Assistance Program
• Employee recognition programs (PT Rewards and Annual Awards) 

Compensation: The base salary range for this position is $70,000 - 85,000. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. 

For Recruitment Agencies: As our recruitment is primarily handled in-house, we work only occasionally with external agencies, and only those on our existing, pre-approved vendor list. At this time, we are not reviewing or expanding that list. Unsolicited agency resumes, emails or other channels of outreach will not be reviewed. Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such, Performance Trust will not assume responsibility for any placement fees associated with these submissions.